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Extro

Junior Member

Aquaero 5 LT / XT Unknown device under Windows

Sunday, June 7th 2015, 8:03pm

Hi hatte grade das Problem, dass weder mein Aquaero 5 LT noch mein Aquaero 5 XT unter Windos erkannt wurden. Im Geräte-Manager stand 'Unknow Device'. Der Fehler trat an 2 verschiedenen Rechnern auf.

Die Ursache des Problem war im Endeffekt das USB Kabel, dass mit dem Aqauero 5 LT mitgeliefert wurde. Nachdem ich das andere USB Kabel genommen habe lief die Hardwareerkennung beider Auqaeros rebunglos (Installation, Firmware-Update, Sensoren auslesen).

Sollte also jemand das gleiche Problem haben, dies könnte die Ursache / Lösung sein.


For our foreign friends:

I had the issue that neither my Aquaero 5 LT nor my Aquaero 5 XT was recognized properly under Windows. In Windows device manager in was shown as 'Unknown Device'. This issue occurred on 2 different PC's.

The root cause for the issue was the USB cable which was delivered with Aquaero 5 LT. After the usage of the USB cable from Aquaero 5 XT the hardware (both aquaeros) was recognized properly, so I could install it, update firmware and read the sensors.

In case you are facing some similar issue, consider this as a possible root cause / solution.

This post has been edited 2 times, last edit by "Extro" (Jun 8th 2015, 8:06pm)

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