Yes everything is properly connected. Once information if it will help the red LED that confirms the connection flashes

Hello, I just bought a Aquero 5 LT, I made all the connection correctly, but can not have access to the Aquero on Aquasuite, it strikes me that the usb connection is not good. I tested with different usb cable that works very well for instance with the powerajust 3. But nothing works he will not make the connection with the USB cable. Yet powerajust 3 and Farbwek works very well on Aquasuite Is the product has a defect? sry for English I speak french