I thought they would tell me something on the forum on this I wrote ... Or with such questions just wait for an answer to the mail?

HI a problem with OCTO after updating to X47+ (I don’t remember the exact version) the USB connection began to fail (changing settings led to a reboot of the device, fan control worked only via AquaBus) when working via USB, all “outputs” worked 100% ignoring the settings ... After the update in the X50, it is no longer detected in the System, when turned on, the control red light does not light on it what I tried (after reading the forum and instructions): - power off for several hours - launch...