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[Aquasuite X.80] AquaComputerService.exe fails after resuming windows 11 from sleep (not deep sleep)

softlion2

Newbie

[Aquasuite X.80] AquaComputerService.exe fails after resuming windows 11 from sleep (not deep sleep)

Dienstag, 5. November 2024, 12:14

I just understood that the AquaComputerService.exe fails after resuming windows 11 from sleep. I am using the simple sleep, not deep sleep.


Each time Windows 11 is resumed, I see an entry in the application log:


Nom de l’application défaillante AquaComputerService.exe, version : 10.6.0.0, horodatage : 0x66960000
Nom du module défaillant : KERNELBASE.dll, version : 10.0.22621.4391, horodatage : 0x7433a115
Code d’exception : 0xe0434352
Décalage d’erreur : 0x000000000005fa4c
ID du processus défaillant : 0x0xFB88
Heure de début de l’application défaillante : 0x0x1DB2F56792D3B2F
Chemin d’accès de l’application défaillante : C:\Program Files\aquasuite\AquaComputerService.exe
Chemin d’accès du module défaillant: C:\WINDOWS\System32\KERNELBASE.dll

Windows 11 version 23H2 (22631.4391)
Aquasuite X.80 16/9/2024


This is, of course, very annoying, as my complicated virtual software sensors are not running at all.
Any other have that issue ?

sebastian

Administrator

Dienstag, 5. November 2024, 12:28

Try to disable the hardware monitoring. Test whether it works afterwards.
normally there is a 2nd error message in the error log. for a crash event.

fmcastro

Newbie

Dienstag, 19. November 2024, 18:40

I wanted to chime in because I have the same problem. My fan curves are set to monitor CPU Package temperature but it is simply impossible to use after the X update because the information is never available after resuming from sleep.

I don't understand the above instruction to "try to disable hardware monitor"... Doesn't that defeat the purpose of the service itself? The whole reason to have it is to be able to monitor stuff not directly measured by QUADRO.

Please help.

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