AC is very busy in this time, so dont worry if the shipment needs a few days more.
Most shipments are ready after about 10 days, then you will receive an email, that your package has been sent.
its not a shipment i have all i want is a reply to an e-mail ........
hmm, i thought...
But as i said, AC is very busy, and the phone lines are full, most of the time...
If nobody answers your email after 3 or 4 days, you can write a PM to Dino.
as back_orifice said you should write a personal message to dino or to Stefan_K. . i think they can help you.
furthermore they probably will read this thread and you'll get a direct answer of one of the ac guys here...
hausen
/e/ strange in a way to write in (bad) english in my favourite forum...