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Voltage pump

mika2012

Newbie

Voltage pump

Thursday, February 6th 2014, 12:16am

Hello All!

Yesterday I installed a pump Aquasteam Ultra.
Only after having looked into AquaSuite, that tells me a voltage 16.7V ...
See the screen. Is this normal?

wa3pnt

Full Member

Thursday, February 6th 2014, 2:19am

It looks like you are in a DEMO page. What version of Aquasuite are you running?

RodeoGeorge

mika2012

Newbie

Thursday, February 6th 2014, 8:31am

4.72.00

sebastian

Administrator

Thursday, February 6th 2014, 8:39am

Check the values with the aquasuite 2013.
When your psu is not defect the pump is defect, 16V is not mormal. Write a mail to info@aqua-computer.de.

mika2012

Newbie

Thursday, February 6th 2014, 8:49am

My PSU is new.
Mail already done.
i'm waiting for an answer
Aquasuite 2013 tell me same values

This post has been edited 3 times, last edit by "mika2012" (Feb 6th 2014, 8:56am)

mika2012

Newbie

Thursday, February 6th 2014, 12:41pm

The answer of after sell service :


that volage value is typical when the overvoltage protection has been damaged (by an overvoltage), but it also could have other reasons.

i'm just disapointed...95€ this pump and its defect...and 10€ to repair it.
Aquacomputer it's an end for me !

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