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Aquasuite fails to load with "Visual C++ 2010 redistributable package not found"

santiagodraco

Newbie

Aquasuite fails to load with "Visual C++ 2010 redistributable package not found"

Thursday, May 22nd 2014, 1:39am

I've installed/reinstalled Aquasuite 2014 over and over with no success. I've also reinstalled the Visual C++ package.

Running Windows 8.1 64 bit.

Thanks!

santiagodraco

Newbie

Tuesday, May 27th 2014, 5:33pm

Well so much for getting any support from AC here. Not surprising I guess. This is where you find out if people stand behind their products or not.

Rostiger

Full Member

Wednesday, May 28th 2014, 6:04am

Hi,
is microsoft netframework 4 on your pc install ?
without will not work aquasuite, download from microsoft web...

sebastian

Administrator

Wednesday, May 28th 2014, 7:05am

you need this:
http://www.microsoft.com/en-US/download/…s.aspx?id=17718

and this for x64:
http://www.microsoft.com/en-US/download/…s.aspx?id=14632

an x86:
http://www.microsoft.com/en-US/download/details.aspx?id=5555


When the aquasuite is not running with this installed packages something is wrong with your windows installation.

Pocalypse

Unregistered

Sunday, July 6th 2014, 8:47pm

I am having the same issue.

.NET framework 4.5 is installed. Trying to install from the link you gave says I have a newer version installed.
Visual C++ redistributable package is installed (both x86/x64).

I'm running Windows 8.1 64 bit, have an Aquaero 6 Pro connected.

I've reinstalled aquasuite & visual c++ many times to no effect. I've restarted my computer.

Please help.

Edit: After installing some games from Steam (specifically assasins creed 4) which also needed the c++ redistrbutable, steam installed it again, and after that aquasuite is running fine. Weird solution, but whatever works.

This post has been edited 2 times, last edit by "Pocalypse" (Jul 7th 2014, 12:04am)

Costas

Newbie

Sunday, July 13th 2014, 2:12pm

Quoted from "sebastian"

When the aquasuite is not running with this installed packages something is wrong with your windows installation.
I can confirm what Pocalypse has experienced.

I just built a new PC with Win8.1 and received the same error "Visual C++ 2010 redistributable package not found"

After ensuring that Visual C++ 2010 was installed (both 64 and 32 bit versions) I tried installing .NET v4 however Win8.1 will not allow you to install the redistributable package as it has already installed a higher version and it prevents you from loading v4 Redist.

Note that my build is quite sparse in that only Win8.1 and drivers etc have been installed - not much other software.

I think Aquasuite suite is looking for some other/extra files it thinks should be part of the visual C++ redist package but are not there which is preventing it from running.

Costas

Newbie

Sunday, July 13th 2014, 2:49pm

Just an update on the issue as I have just resolved the problem in the last few minutes after my post above.... :thumbsup:

Looks like users must also install Service Pack 1 updates to the Visual C++ 2010 redist package.

Install both x32 and x64 Service packs and you should be good to go.........!

The Service Pack 1 updates may be found here: http://www.microsoft.com/en-us/download/…s.aspx?id=26999

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