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Question regarding Order

Bytales

Full Member

Question regarding Order

Saturday, October 25th 2014, 4:31am

Hi, i have a question, i placed an order on your web shop. Most of the items are on stock, few are shown with kurze lieferzet, but one article, it says in production, Estimated lead time 30 days.

Does that mean i am going to have to wait for this item to be made, before all my items are going to get shipped ?
Besides, its a simple item to be done, why does it take 30 days ?

http://shop.aquacomputer.de/product_info…roducts_id=2852

InfoSeeker

Senior Member

Saturday, October 25th 2014, 1:06pm

Hello Bytales,

You will get a much better response if you shoot them an email at info@aqua-computer.de.
Include your order number.

Regards

Bytales

Full Member

Saturday, October 25th 2014, 2:27pm

Thanks, didnt knew that !

Shoggy

Sven - Admin

Monday, October 27th 2014, 9:00am

The stock indicator is quite often wrong so you can not really trust it ;)

I doubt that the mentioned item is the real problem in your order because this part can be easily shipped separately with a padded envelope so we would not wait for it if it has a longer delivery time.

Bytales

Full Member

Monday, October 27th 2014, 11:11am

I understand, thats conforting.
Yah, my order has one 140mm radiator double circuit, one 140.2mm radiator double cirucit copper blades, and a 140.2 radiator pump copper. Perhaps these need to be build, i am sure the double circuit 140.2mmradiator its not something you sell on a daily basis.

Later Edit:
Yup, that was the culprit:
Heres the message i got.
Hello,

your order is currently missing the AMS 280 copper with two circuits. The black POM parts for this variant are currently out of stock and must be produced again. I assume this will take about two weeks.

Sorry for the delay.

This post has been edited 1 times, last edit by "Bytales" (Oct 27th 2014, 11:16am)

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