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New: aquasuite 2017 licensing system

GTXJackBauer

Full Member

Wednesday, December 28th 2016, 12:29am

Quoted from "XenoMorpH"

Quoted

For all existing customers with aquaero 5/6 XT or aquaduct XT (no matter
how old), we grant a free license for the aquasuite 2017. The devices
automatically activate the software without an additional license key.



Same for all other aquaero and aquaduct customers with a total running
time of less than 2160 hours (90 days continuous operation). All owners
of aquastream ULTIMATE also receive a free license for the aquasuite
2017.
I own a Aquaero 6 XT, bought it a while back in 2016, it has an uptime of 120 days. Reading above statement, I should get a Free licence for 2017? Installed the 2017 software, but it did not update it automatically and it showd me the purchasion page :(.
Maybe it's because I took off the LCD screen and using it as a LT version? The 2016 software thinks it's a LT version. But then also, I should receive a free licence key, which aparently I don't?

Can someone clarify this?


Or should I have activated the licence 30 days ago when it still was in 90 days of operations?...Or is the 120 days of operation the total time of use?


You needed the screen to be installed to be recognized as a 6 XT. I'd personally get in contact with AQ and see if they can do anything for you. Yes, you will get 2017 with your model as I did.

mm67

Junior Member

Thursday, January 5th 2017, 1:49pm

Quoted

Each new device is licensed to use the aqusuite with all existing devices of the customer. Whoever purchases a product every two years, for example, has no restriction
So buying license for one of my 6 computers with Aquacomputer devices is enough ? How do I copy the license to other rigs ?

This post has been edited 6 times, last edit by "mm67" (Jan 5th 2017, 1:57pm)

Undesirable

Junior Member

Thursday, January 5th 2017, 3:13pm

When you install Aquasuite, it checks each Aquacomputer USB connected device on that machine for a licence. If it finds one, then all other devices in that machine are able to make use of the latest Aquasuite version on that one machine, even though they may not qualify. So at least one of the devices in each machine will need a licence.

mm67

Junior Member

Thursday, January 5th 2017, 3:54pm

If Aquacomputer really expects me to buy a separate lisence for each computer (60€ each year) then I guess it's to time start looking for a less greedy company

Fieldrider

Senior Member

Thursday, January 5th 2017, 4:56pm

You don't need to. You could buy a table version of VISION for example and then you could connect it to each computer to activate AS2017.

InfoSeeker

Senior Member

Thursday, January 5th 2017, 6:29pm

Quoted from "mm67"

If Aquacomputer really expects me to buy a separate lisence for each computer (60€ each year) then I guess it's to time start looking for a less greedy company

Install the free version, no cost... zero, zip, nada.

avictord

Junior Member

Wednesday, April 12th 2017, 9:21am

Finally got around to revisiting my system with the AC installed...And noticed the licensing software changes... :sleeping:
Personally I have no issue with the new software costs so long as the support for older products continues (i.e AQ 5 LT). I decided its important that AC now retain a high standard to their AS software, rather than being the poor cousin. Having purchased 2017/18 my expectation is that the software quality increase.

I do sympathise with those who may have multiple systems who prefer to stay up to date. Maybe AC could do some sort of discount based on the userid?? :?:

No issues installing 2017 version from 2016 (5.3), upgrading the firmware of the 5 LT and installing the original settings(profile) all good. :thumbup:

Andrew LB

Junior Member

Saturday, May 6th 2017, 2:30am

I'm a big confused. I purchased my Aquaero 5 LT on December 29th, 2016 from Performance-PCs and it arrived the first week of January, 2017. I installed it about a week later. The only version of aquasuite i've ever used is the 2017 version because that was the latest version when I setup the device.

That being the case, why is my license only "Licensed up to aquasuite version 2017" according to my license manager? If I re-run the aquasuite setup program, I have one option only. Aquasuite 2017-1.2. Which is strange considering i'm running Aquasuite 2017-1.3

According to this thread, shouldn't my license also include version 2018 when it is available?
https://aquasuite.aquacomputer.de/cf549952-84b5-46f3-8830-49c5155c3f95.png

sebastian

Administrator

Saturday, May 6th 2017, 6:52am

"Licensed up to aquasuite version 2017" means you can use all aquasuite 2017 versions.
When a newer Version is released (2018 in the future), you have to by a license.
You can use your licensed version for unlimed time.

You have installed aquasuite 2017-1.3 -> NEW: aquasuite 2017-2

Andrew LB

Junior Member

Tuesday, May 9th 2017, 2:12am

Ok. I just got the impression from the following statement that new aquacomputer products purchased at the point of this licensing change and more recent, receive Aquasuite 2017 and 2018. Much like people who bought products last year received 2016 and 2017.

Quoted

Customerswho purchase an AquaComputer product from today will receive a license key with the product or a product that already contains an electronic license key. These devices will bring a license for the 2017 and 2018 annual versions.
https://aquasuite.aquacomputer.de/cf549952-84b5-46f3-8830-49c5155c3f95.png

Shoggy

Sven - Admin

Tuesday, May 9th 2017, 8:54am

Please send a copy of your invoice and the serial number of your aquaero to info <at> aqua-computer.de.

You must have received an older batch of the device since it should have already an integrated license or at least a license sticker on its box.

chas1723

Newbie

Sunday, June 4th 2017, 5:09pm

So would an AquaComputer D5-PWM pump be considered a device that can get the 2017 license if bought. It is not clear in the instructions here and I just purchased this pump this week.

Shoggy

Sven - Admin

Sunday, June 4th 2017, 10:17pm

It would get a license for 2017 + 2018.

chas1723

Newbie

Tuesday, June 6th 2017, 1:34pm

It did not come with a sticker on it with the license info on it. Any ideas how I would get that information? I have tried every number on the box and it will not work for a license. I guess this pump was old stock before the license system came to be. I bought it from Performance PCS.

This post has been edited 1 times, last edit by "chas1723" (Jun 7th 2017, 12:43pm)

chas1723

Newbie

Wednesday, June 7th 2017, 11:48pm

Any ideas?

sebastian

Administrator

Thursday, June 8th 2017, 6:40am

Write a mail to the support: infoq@aqua-computer.de

siffonen

Newbie

Friday, November 17th 2017, 6:23pm

This licensing system is just a rip off, people already pay big amounts of money for your hardware and you still charge them for using latest software. I will not buy more your products if you keep this licensing shit, aquaero is excellent piece of hw but charging for using latest aquasuite is just too much for me

InfoSeeker

Senior Member

Saturday, November 18th 2017, 1:23am

Quoted from "siffonen"

This licensing system is just a rip off, people already pay big amounts of money for your hardware and you still charge them for using latest software. I will not buy more your products if you keep this licensing shit, aquaero is excellent piece of hw but charging for using latest aquasuite is just too much for me

You can install the free version without licensing fees.

siffonen

Newbie

Saturday, November 18th 2017, 3:08pm

Quoted from "InfoSeeker"

Quoted from "siffonen"

This licensing system is just a rip off, people already pay big amounts of money for your hardware and you still charge them for using latest software. I will not buy more your products if you keep this licensing shit, aquaero is excellent piece of hw but charging for using latest aquasuite is just too much for me

You can install the free version without licensing fees.
Thats old 2016 version with no support anymore

Dops

Senior Member

Saturday, November 18th 2017, 8:00pm

But it works! if she does not, AC will help you. Miser.
wie man Fragen richtig stellt

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