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headbass

Junior Member

Aquasuite crashes on display of CPU Usage chart (using both Aquasuite service data or HWInfo data) - since upgrade to AMD Ryzen

Saturday, December 29th 2018, 6:33pm

Hello everyone,
I have a problem with Aquasuite crashing when trying to display CPU Usage data log since I have switched to AMD Ryzen 5 2600x. Before I was on i7-2600K and it worked with no problems.

Now with AMD I can set up the Data log:







create the chart displaying the data log:


and I can put an item on page displaying any other data log charts (except the cpu usage one)



but as soon as I select the CPU Usage chart Aquasuite will crash (no errors displayed)
I can restart aquasuite and display any other pages that are not using the CPU Usage chart, but as soon as I open a page displaying the CPU Usage chart it will crash again.
I have tried to recreate the whole Data Log entry, the Chart etc but nothing is helping.

I have been encountering this issue for 6 months, went through multiple versions of Aquasuite (2018-0 & 2018-09 just to name some) & HW Info in that time and issue still remains.

Some old pic of my page when having 2600K


With the 2600X (on the first pic the CPU Usage was still setup from the time when having 4 core / 8 thread since every time I try to change it it will crash and I have to revert back to a saved ProgramData settings of Aquasuite)


here I just selected a black data source to prevent page from crashing on display




the above was using the data from HWInfo shared memory, but when I create a data log item using the data from Aquasuite service and create a chart based on those data I get the same crashing effect when trying to display the chart on page

using aquasuite service data sources


headbass

Junior Member

Wednesday, January 23rd 2019, 12:44am

200 views and noone replied? strange that noone else is experiencing similar issues ;o[

headbass

Junior Member

Sunday, April 14th 2019, 10:33am

bump

sebastian

Administrator

Sunday, April 14th 2019, 12:33pm

have you tried a clean aquasuite installation.
maybe it is an issue with you old settings
use only the live charts without the log data charts