• 22.08.2025, 09:32
  • Register
  • Login
  • You are not logged in.

 

AUSuser123

Unregistered

Dont buy from Aquatuning if you live in Australia

Monday, April 2nd 2012, 3:02pm

Dont buy anything from Aquatuning if you live in Australia. When dealing with computer companies I usually expect below average service but dealing with Aquatuning has been shocking.
We placed 2 orders with Aquatuning. The first arrived approximately a month after we first placed the order and contained a faulty product – the Aquero XT. The Aquero XT we received didnt look like the pictures of the product on the Aquatuning site. The buttons were a different colour, there was no logo on the product, and the buttons were falling off.
We contacted both Aquatuning and Aquacomputer about the faulty product. Aquacomputer never responded to our questions about this product. Aquatuning said they would post us a new product. It is now April and I am still waiting for this to arrive despite emailing regularly (more than once per week).
In addition to this, the second order we placed in January with Aquatuning is still yet to arrive. And I found out today that they sent our order to someone else so now our order isnt expected to arrive until May.
The service I've received has been hopeless. I'd advise people to avoid buying anything through Aquatuning if you can avoid it.

Grasshopper

Full Member

Monday, April 9th 2012, 8:51am

Three options in Australia

For 3/8 and 1/2"
http://www.thekoolroom.com/category/water-kool/

1/2'
http://www.pccasegear.com/index.php?main…x&cPath=207_160

http://www.gammods.com.au

didnt like the look of Aquatuning's freight costs so have never dealt with them

This post has been edited 1 times, last edit by "Grasshopper" (Apr 9th 2012, 8:53am)

MaFi0s0

Junior Member

Thursday, April 26th 2012, 7:36am

gammods and pccg doesnt stock aqua computer.

thekoolroom barely has any stock :(

Aqua Computer really need to get more distributers, I am going to just order direct, it should hopefully work out the same with shipping cause I wont have to pay GST as well as "obligatory" Australian retail markup.

Similar threads