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New version problem with two Aquaero's 5 pro

zdenek

Junior Member

New version problem with two Aquaero's 5 pro

Friday, November 16th 2012, 2:23pm

Hi,

after install of new version (from latest beta 16) I have problem with working with two aquaeros together. With one all is ok. Is there any problem with it.

Appliaction raises error: system.nullreferenceexception (deviceaccess).

This post has been edited 1 times, last edit by "zdenek" (Nov 16th 2012, 2:37pm)

zdenek

Junior Member

Tuesday, November 20th 2012, 10:51am

Is it my problem only? I can not monitor Aquaeros now.

sebastian

Administrator

Tuesday, November 20th 2012, 11:02am

Reset your aquaero to factory defaults.
then connect only one aquaero to your system and update it.
connect the other and update.
now you can use both aquaero 5.

zdenek

Junior Member

Tuesday, November 20th 2012, 12:10pm

I do upgrade this way. I will try to repeat steps again. Maybe I have missed something.

zdenek

Junior Member

Tuesday, November 20th 2012, 12:31pm

All done, but no progress. Service and Appliaction crashes when both aquaeros connected to usb.

Event log for service:

Application: AquaComputerService.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 792F0197 (79140000) with exit code 80131506.

This post has been edited 1 times, last edit by "zdenek" (Nov 20th 2012, 12:35pm)

sebastian

Administrator

Tuesday, November 20th 2012, 12:50pm

it is running when you connect only one aquaero?

zdenek

Junior Member

Tuesday, November 20th 2012, 12:59pm

Yes. If only one aquaero (regardless of which one) is connected all works ok.

sebastian

Administrator

Tuesday, November 20th 2012, 1:05pm

try to connect the aquaero on different root hub ports on your mainboard.
In the windows eventlog is normaly a long message like this:

Quoted

Application: aquasuite.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ArgumentOutOfRangeException
Stack:
at System.Collections.Generic.List`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].get_Item(Int32)
at Datahandling.DeviceItem.SetDeviceDataClass(DeviceType)
at Datahandling.DeviceItem.set_usb(UsbHid.UsbHidDevice)
at Datahandling.DeviceList.AttachDevice(UsbHid.UsbHidDevice)
.
.
.
we need the long report:
you can send the report text to: info@aqua-computer.de

zdenek

Junior Member

Tuesday, November 20th 2012, 1:31pm

sent

cpachris

Full Member

Tuesday, November 20th 2012, 4:29pm

mine is still working fine with two AQ5 XT's attached at the same time....even after the upgrade.

zdenek

Junior Member

Tuesday, November 20th 2012, 7:09pm

All betas work ok all the last year.

zdenek

Junior Member

Friday, November 23rd 2012, 11:52am

Any progress? Did you received my email?

Thanks
Zdenek

sebastian

Administrator

Friday, November 23rd 2012, 12:05pm

wie fix this with the next update.

zdenek

Junior Member

Friday, November 23rd 2012, 12:25pm

OK. Thanks

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