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Miditool

Newbie

Connection problem through aquabus

lundi 6 juillet 2009, 17:51

Hello,

My configuration :
- 1 aquaero
- 1 aquastream ultra
- 1 tubemeter, with the appropriate specific cable (n°93266)
- 1 Y aquabus cable (n°53063)
The aquastream and tubemeter are connected through the Y cable to aquaero and nothing works ( both aquatream and tubemeter are not seen by aquaero) :
- standalone aquastream
- standalone tubemeter
- both through Y cable
Nothing for tubemeter. Aquqstream "non connected"
I sent 1 request formular + 1 RMA formular to Aquacomputer. No answer after 2 weeks.

Does anybody has a solution ( defectice Y cable or defective aquabus port ? specific configuration ?) ;(

Lumi

Full Member

lundi 6 juillet 2009, 18:34

Can you use both alone? Do they work when you connect them directly to the aquaero?

And/or do they work when you connect them (alone) by the Y-cable to the aquaero?

Miditool

Newbie

Standalone or not ?

mardi 7 juillet 2009, 18:02

The tubemeter/or aquastream do not work standalone/or both, but connected through Y cable.
Unfortunately my wires are too short to connect one or another equipment directly to aquaero. So I need to buy an extension ! I will try this way later...
Hope it is a defective Y cable...
The pity is that I have no answer for the same question from Aquacomputer... Not a good after-sales service it seems ! X(

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