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Silvermaul
Junior Member
dimanche 21 août 2011, 04:39
To OP :
I know exactly how you feel. I have the exact same problem. And guess what? I am a developer
..And I can't fix this either.
Don't contact anyone. They will tell you some mambo jambo stuff. E.g. Reflash CPU, Erase CPU etc. It will lead NOWHERE. I have tried every conceivable possible thing. The only solution is to RMA this back to them and hope/pray that they fix it, of course at their own leisure.
Also I totally agree with all of your points :
i.e. no heatsink - and their relative products on the site : this product(s) came with no heatsink/no adaptors/no cables no anything. You will have to buy ALL those things extra = LOL.
What is laughable is the following : For the aquabus cables : please buy cables ONLY from this site. So as naive as I could ever be I thought there was something special about those cables so I bought from this site, only to realise three weeks later when they finally arrived, that they are some cheap cables - made in China - that one could buy way cheaper from other vendors..
Also english forums exist simply to exist. Do not expect any serious support here. It's probably better to just google translate the german forums.
</rant>
I know exactly how you feel. I have the exact same problem. And guess what? I am a developer
..And I can't fix this either. Don't contact anyone. They will tell you some mambo jambo stuff. E.g. Reflash CPU, Erase CPU etc. It will lead NOWHERE. I have tried every conceivable possible thing. The only solution is to RMA this back to them and hope/pray that they fix it, of course at their own leisure.
Also I totally agree with all of your points :
i.e. no heatsink - and their relative products on the site : this product(s) came with no heatsink/no adaptors/no cables no anything. You will have to buy ALL those things extra = LOL.
What is laughable is the following : For the aquabus cables : please buy cables ONLY from this site. So as naive as I could ever be I thought there was something special about those cables so I bought from this site, only to realise three weeks later when they finally arrived, that they are some cheap cables - made in China - that one could buy way cheaper from other vendors..
Also english forums exist simply to exist. Do not expect any serious support here. It's probably better to just google translate the german forums.
</rant>
Namron
Full Member
dimanche 21 août 2011, 16:15
Not sure If I'm allowed to do this, but just in case it helps anyone, I did a little review & basic set-up post on the AQ5 on a different forum.
Now I need to add here that I'm no developer or programer or a Aqua guru by any means (as you'll see by my review post, this was the first review I've ever done) But none the less it may help?...
http://www.specialtechforums.co.uk/v2/sh…-the-new-AQ5-XT
It's all working fine for me & I'm using a curve controll to run my fans with no real issues at all..
Anyway...Good luck
N.
Now I need to add here that I'm no developer or programer or a Aqua guru by any means (as you'll see by my review post, this was the first review I've ever done) But none the less it may help?...
http://www.specialtechforums.co.uk/v2/sh…-the-new-AQ5-XT
It's all working fine for me & I'm using a curve controll to run my fans with no real issues at all..
Anyway...Good luck
N.
Shoggy
Sven - Admin
dimanche 21 août 2011, 19:55
Well, let's start with the most obvious thing: Razer Keyboard / Mouse.
I had an almost endless discussion with another guy a few weeks ago who had similar problems. In the end his Razer input stuff was responsible for all the problems. Their drivers are able to change the default polling rate of 125Hz for USB to 500 or even 1000. That might work with the mouse, keyboard and other stuff which is not really sensitive to that but of course it can cause problems with other USB devices like the aquaero which is not designed to run at such rates especially given the fact that 125Hz IS the standard and nothing else.
You can easily check if that might be the problem on your system. Download this little tool and move your mouse pointer quickly from left to right. The peak value on a normal system will be around 125 to 128Hz - everything OK and we can forget about this theory but if your values are significantly higher we maybe found your real problem. At first you should check your razer drivers. Somewhere it must be possible to configure the USB polling rate. When done I recommend to shut down your PC and start it again to make sure that the new setting take effect. Check the polling rate again with the tool. When everything is okay now, give the firmware update of the aquaero another try
If the mentioned above is not true for your system you should try a reset at first. Remove all unnecessary connections with exception of the power. When turned off, place a jumper on the temperature sensors 8. Start the device, wait a few seconds , turn it off, remove the jumpers, attach USB and run the aquasuite. You should be now able to flash the firmware.
Still no success? In this case you could try the recovery mode but please note the following thing: when using this mode the firmware will be deleted from your device. So if afterwards you are still unable to flash the firmware your aquaero will not do anything until it gets a new firmware. If you want to give it a try: repeat the same steps as with the reset but this time place jumpers on the temperature sensor ports 5 to 8. This time when starting the device while the jumpers are placed you will see a message about the recovery mode on your display.
You are not able to fully brick the device by using this mode since the recovery mode is stored into a secured memory range and will always work. So in the end you should use another PC to perform the update since it seems there is some other problem with your USB connection.
By the way: the update does not take longer than a minute so waiting for 30 minutes is only a waste of time because in this case something is already wrong.
I had an almost endless discussion with another guy a few weeks ago who had similar problems. In the end his Razer input stuff was responsible for all the problems. Their drivers are able to change the default polling rate of 125Hz for USB to 500 or even 1000. That might work with the mouse, keyboard and other stuff which is not really sensitive to that but of course it can cause problems with other USB devices like the aquaero which is not designed to run at such rates especially given the fact that 125Hz IS the standard and nothing else.
You can easily check if that might be the problem on your system. Download this little tool and move your mouse pointer quickly from left to right. The peak value on a normal system will be around 125 to 128Hz - everything OK and we can forget about this theory but if your values are significantly higher we maybe found your real problem. At first you should check your razer drivers. Somewhere it must be possible to configure the USB polling rate. When done I recommend to shut down your PC and start it again to make sure that the new setting take effect. Check the polling rate again with the tool. When everything is okay now, give the firmware update of the aquaero another try
If the mentioned above is not true for your system you should try a reset at first. Remove all unnecessary connections with exception of the power. When turned off, place a jumper on the temperature sensors 8. Start the device, wait a few seconds , turn it off, remove the jumpers, attach USB and run the aquasuite. You should be now able to flash the firmware.
Still no success? In this case you could try the recovery mode but please note the following thing: when using this mode the firmware will be deleted from your device. So if afterwards you are still unable to flash the firmware your aquaero will not do anything until it gets a new firmware. If you want to give it a try: repeat the same steps as with the reset but this time place jumpers on the temperature sensor ports 5 to 8. This time when starting the device while the jumpers are placed you will see a message about the recovery mode on your display.
You are not able to fully brick the device by using this mode since the recovery mode is stored into a secured memory range and will always work. So in the end you should use another PC to perform the update since it seems there is some other problem with your USB connection.
By the way: the update does not take longer than a minute so waiting for 30 minutes is only a waste of time because in this case something is already wrong.
Aquasuite Beta 8 -> Firmware 1016 stuck my Aquaero 5 - fixed
samedi 24 septembre 2011, 16:18
Hi Shoggy,
If the mentioned above is not true for your system you should try a reset at first. Remove all unnecessary connections with exception of the power. When turned off, place a jumper on the temperature sensors 8. Start the device, wait a few seconds , turn it off, remove the jumpers, attach USB and run the aquasuite. You should be now able to flash the firmware.
Still no success? In this case you could try the recovery mode but please note the following thing: when using this mode the firmware will be deleted from your device. So if afterwards you are still unable to flash the firmware your aquaero will not do anything until it gets a new firmware. If you want to give it a try: repeat the same steps as with the reset but this time place jumpers on the temperature sensor ports 5 to 8. This time when starting the device while the jumpers are placed you will see a message about the recovery mode on your display.
You are not able to fully brick the device by using this mode since the recovery mode is stored into a secured memory range and will always work. So in the end you should use another PC to perform the update since it seems there is some other problem with your USB connection.
By the way: the update does not take longer than a minute so waiting for 30 minutes is only a waste of time because in this case something is already wrong.
i eneded up in similar situation
few hours ago while running the Beta8 and flashing to A5 1016 (was 1014)flashing started but it stopped at 95%...
unluky me now the A5 is dead man walking...
looking around i found the above post and ur answer so i tried the Sensor 8 jumper thing
but nothing....it is same
A5 is detected by the AS but as i move my mouse over it to open the application goes into exception and i get i window full of vars and so on (which is a dump i think)
Before going the hard way and using recovery would like to check with you if anything else is on my way as option ?
In the recovery mode i suppose i have to da as for the other. Off, jumpers, ON, wait a bit, OFF, remove jumpers, ON -> aquasuite
Is it ? anything else ?
EDIT: I went for the Recovery mode and was able to load fw; had to set everithing back but now i'm back on
Recovery mode is really nice resource as it allows to get hings back on if enything wrong....with betas....
Info above was really useful perhaps
Thanks
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