After I updated my Aquaero to beta 14 I have experienced sporadic connection loss. I can start the Aquasuite and all I see is a bunch of yellow triangels with exclamation marks. After a PC shutdown it appears as normal, but my profiles is gone and my fans runs at 100%. I have stored my profiles so its not a big problem, but something sure is wrong. I also get this USB error message from my computer where it states that one of my USB devices has an error and must be replaced. In device manager there is two unknown devices and when I deactivate them the Aquasuite stops working so i suspect the Aquaero for beeing the troublemaker. This has only happend with beta 14 as I recall.

I also have some problems with my USB headset which will disseapear from the system. It seems like this is not happening when I unplug the Aquaero USB cable, but I haven't done that much testing.

Is anyone else experiencing problems like this with the beta 14? And does anyone know if beta 15 is coming soon?

I have tried everything I can think of, but still no luck. I even tried a complete reset with jumpers on temperature sensor 5 to 8 without results. Now I cant even update the firmware. According to Aquasuite it is only possible to update to version 1024, but after an appearently sucessful update the Aquaero still is in recovery mode with firmware "1". My computer is in the state it always have been so I cant imagine theres something wrong with my motherboard/USB connectors. I have many USB-devices and everyone are working as they should, execpt for my headset but after I reinstalled the driver it has worked flawlessly.

I am tired of all these problems. How do I apply for an RMA? I am willing to give Aquaero another chance, but it has to be with a new unit. I am convinced theres something wrong with the one I have.

Update: I installed a fresh version of Windows 7 64 and I finally managed to flash the latest firmware into the Aquaero. Its working again, but the main problem is still there. A few minutes after I start the computer the Aquasuite loose connection with the Aquaero and a computer restart is the only way to make it connect again. Strangely enough I am still able to adjust the fan speed from Aquasuite. It just seems like the update inervals on sensors and overview page freezes. Very strange! If I restart Aquasuite without a computer restart all this yellow exclamation marks appears.

I will hold on to my unit a bit longer to see if I can solve this. I dont have a spare controller and I guess an RMA to Germany will take some time.

Update: Some times the connection loss only happens when I adjust something i Aquasuite, mainly the fans. As mentioned I can still adjust the fans, but sensors and overview page freezes completely. I have a small suspicion that a recent BIOS update is the cause of all this. One of the changes in the new version (Asus P8P67 Deluxe BIOS ver. 2302 btw) was "enchanged USB compability" and I think the problems started at about the same time as this update. BIOS downgrade is to risky so I have ordered a spare BIOS chip with an older version that I know there where no problems with.

How long does an RMA take when I live in Norway?

The strangest thing has happened Suddently everything works again. Same BIOS, same everything really. The only thing I can think of is that I made a repair to my Windows firewall because it had stopped working. In the process I ran a program called TFC which removes temporary files and such. The next day I noticed that Aquasuite didn't freeze. In fact it wouldnt do so whatever I tried and it has stayed that way for some days now. I really cant understand what caused the problem or what fixed it which is kind of annoying, but as long as it works I'm happy. After these events I agree that its probably not a problem with the Aquaero. It just seemed so plausible because of the problems I have had in the past, my (as to my knowledge) healthy computer and the trouble with firmware-update.

Sorry for the hassle and thank you for good support.