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RMA question

hypercell

Newbie

RMA question

jeudi 21 février 2013, 00:37

Hello,

I submitted an RMA form a few time in the past week but getting no response. How long does it usually take to get RMA instructions?


Thank you,

JinTu

Full Member

RE: RMA question

vendredi 22 février 2013, 17:28

Citation de "hypercell"

Hello,

I submitted an RMA form a few time in the past week but getting no response. How long does it usually take to get RMA instructions?


Thank you,
Apparently they don't monitor the RMA form submissions. You need to e-mail support as well.

hypercell

Newbie

samedi 23 février 2013, 04:05

Thank you for the info! Why do companies do that is beyond my imagination.......... I will be emailing them i guess :cursing: :wacko: :thumbdown: :!: :evil: :( :huh: :S

Rostiger

Full Member

samedi 23 février 2013, 07:17

Citation de "hypercell"

Thank you for the info! Why do companies do that is beyond my imagination.......... I will be emailing them i guess :cursing: :wacko: :thumbdown: :!: :evil: :( :huh: :S
Don´t be worry, thay take care of you, be shure...

JinTu

Full Member

samedi 23 février 2013, 09:59

Citation de "hypercell"

Thank you for the info! Why do companies do that is beyond my imagination.......... I will be emailing them i guess :cursing: :wacko: :thumbdown: :!: :evil: :( :huh: :S
Yea, it seemed odd to me as well during my recent RMA.

Per Shoggy:

Citation

The RMA form is not read by anyone since it is only an automatic system if you want to send something back to us. You can use the mentioned info address.

hypercell

Newbie

samedi 23 février 2013, 23:32

I emailed this address info@aqua-computer.de . Is that correct?

JinTu

Full Member

lundi 25 février 2013, 08:45

Citation de "hypercell"

I emailed this address info@aqua-computer.de . Is that correct?
Thats what I used (goes to Shoggy and others), but they might not get back to you until the work week starts.

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