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5v out of range

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QFBoy

Newbie

Posts: 1

5v out of range

Sunday, May 24th 2020, 3:24pm

So, I'm experiencing a very strange alarm/error from my d5 next.

I've searched everywhere and can only find references to "12v out of range" errors.

In my case its showing "5v out of range" along with a piercing alarm, the pump itself still works fine, and displays in aquasuite.

When on the d5 next page, it does show the 5v is drawing only around 1-2v and is in an "alarm state"

My understanding is that the 5v should be coming from the sata power cable , which makes me think its the connector.

Anyone have any tips?

sebastian

Administrator

Posts: 10,519

Monday, May 25th 2020, 1:11pm

I think you controller is defect, contact you dealer or our support. You can try to connect the controller without the pump to an different computer. When you dont see the 5V error, something with your PSU or sata connector is wrong.

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