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Aquasuite - Issues with Octo after D5 Next installation

Wednesday, April 7th 2021, 3:47pm

Hi,
Posting in here maybe I have some more luck than in the Aquasuite X thread :)

A week ago I've installed a new D5 Next in my system, and since then my Octo (inside Aquasuite) seems to be having some issues.

I can’t change to any of my Octo's profiles anymore and none of the software sensors have readings.

But, if I add the same sensor in the D5 Next I can see the value.

I've connected both USB cables to the same header (moved to another header already), and for what I've

checked my USB ports doesn't have 'USB selective suspend' enabled.
Also, I've restored each device to factory settings, removed Aquasuite and installed it again (X.38), nothing seems to work.

Any thoughts what could be the cause of this?
deckardcain has attached the following images:
  • sensors.PNG
  • Playground.PNG
  • Octo1.PNG
  • Octo2.PNG
  • D5Next.PNG

This post has been edited 1 times, last edit by "deckardcain" (Apr 7th 2021, 3:53pm)

Wednesday, April 7th 2021, 6:00pm

This looks linke an USB issue. Connect only the Octo and disconnect all other devices from USB.
Test the OCTO with an other Computer.

Wednesday, April 7th 2021, 7:25pm

Hi,

Thanks for the answer, after a complete clean (disconnected both devices, uninstalled Aquasuite, remove the USB Devices from the hardware manager)

I've reconnected only the Octo & reinstalled Aquasuite now it seems that it's working again. I've connected the D5 Next after.

Thanks
deckardcain has attached the following image:
  • Working.PNG