• 25.04.2024, 23:01
  • Register
  • Login

  • You are not logged in.

 

Quadro not connected after PC wake

Dear visitor, welcome to Aqua Computer Forum. If this is your first visit here, please read the Help. It explains how this page works. You must be registered before you can use all the page's features. Please use the registration form, to register here or read more information about the registration process. If you are already registered, please login here.

pagratios

Newbie

Posts: 4

Quadro not connected after PC wake

Tuesday, January 24th 2023, 7:02pm

Hello team,
I am new to custom loop and to aquacomputer products. I have a Quadro and via aquasuite I monitor temps and Fans.
When I put my Windows11 desktop to Sleep mode and then wake it up the the aquasuite show quadro as disconnected.
I have tried to restart windows Service and Aquasuite but no success. Only restart of the Desktop fixes the issue
Is there any way to make it work because I am using a lot the Sleep mode

pagratios

Newbie

Posts: 4

Monday, January 30th 2023, 11:26am

Does anyone from aquacomputer can help with this?
I put my PC to Sleep most times in the week, but know I am not able to do it due to above issue.

Grestorn

Senior Member

Posts: 722

Monday, January 30th 2023, 11:56am

You should contact support@aquacomputer.de directly.

This forum is not constantly watched by AC support employees.
Intel 12900K - Asus Maximus z690 Formula - 2x16 GB G.Skill DDR5 6000/36 - NVidia RTX 4090 FE
Acer Predator x27 - Thermaltake Core P5 - Corsair HX850i
-> Bilder und weitere Details <-

Speedy-VI

Senior Member

Posts: 783

Monday, January 30th 2023, 10:53pm

I have seen several posts about AQS and the AQS service not resuming properly after a computer running Windows 11 goes to sleep or hibernates. I personally have not experienced this problem because I am not running Windows 11 and I don't let my computer go to sleep or hibernate. Just wanted to say that you are not the first person who has reported this. I don't recall if the other posts were in the English forum or the German forum but I think they were posted after AQS was updated to version X.66.

sebastian

Administrator

Posts: 10,519

Tuesday, January 31st 2023, 7:34am

Maybe an update to the lastest Insider Version can help.

This is usually not an aquasuite problem.
This may be a driver problem or the order in which Windows loads the drivers.

pagratios

Newbie

Posts: 4

Saturday, February 4th 2023, 11:44am

I installed the insider x.66 version, although the issue is still here :(

Grestorn

Senior Member

Posts: 722

Saturday, February 4th 2023, 3:31pm

You can tell Windows to restart the service automatically in case it's failing for whatever reason.
Intel 12900K - Asus Maximus z690 Formula - 2x16 GB G.Skill DDR5 6000/36 - NVidia RTX 4090 FE
Acer Predator x27 - Thermaltake Core P5 - Corsair HX850i
-> Bilder und weitere Details <-

pagratios

Newbie

Posts: 4

Sunday, February 5th 2023, 6:01pm

The issue isn't with service, which is running after wake up. something with the usb might be the issue

Similar threads