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cptninc

Full Member

Why would a High Flow Next stop measuring flow rate?

Thursday, December 2nd 2021, 11:05pm

I have a High Flow Next which was working great. I changed the routing of my loop and now the meter reads 0 for flow although the temp and conductivity both read correctly. I have confirmed that there is flow visually.

What can I do to try and fix this?

cptninc

Full Member

Wednesday, December 8th 2021, 4:47pm

I guess I will just add this to my pile of Aquacomputer gear that is waiting for me to RMA it.

Friday, December 10th 2021, 11:37am

Try an email to support@aqua-computer.de

turgin

Junior Member

Thursday, December 23rd 2021, 10:39pm

I am now seeing a similar problem with mine. It works fine most of the time but if I load the system it will drop to zero flow and raise the alarm. Sometimes it starts working again on its own after a few minutes but other times it takes a reboot. I will be sending an email to support.
Edit to add that even a shutdown, including removing the power cord, has not recovered it this time.

This post has been edited 1 times, last edit by "turgin" (Dec 23rd 2021, 11:01pm)

cptninc

Full Member

Wednesday, January 26th 2022, 8:20pm

I've done absolutely nothing to address this problem, but yesterday the sensor started working again. This is weird since I hadn't even rebooted the system since my original post on it.