Hello,

I to have fallen foul of this error that seems to exist with Asus intel motherboards. I've been using my aquaero for about 3 years now on various amd systems from the 790fx (which included the asus m3a79 t-deluve) chipset to several different 890fx boards and I've not once had a problem. I decided to upgrade to sandy bridge and bought a Asus p8p67 m pro, I didnt know these problems existed with the aquaero and the asus boards. 9 times out of 10 it wont recognise the device in device manager, I've tried ddisconnecting and reconnecting in different motherboard headers, with no success. Today I tried the nzxt internal hub it didnt work to begin with, then I plugged my poweradjust2 into the nzxt hub and first time i booted when it installed the PA2 it recognised the aquaero, but after a restart it wont start the aquaero anymore.

I'm planning next to try and internal to external usb connector to see if plugging it into the back panel will work but i doubt it will make a difference. I've read that using a pci usb hub card will resolve the problem so i may choose that root though i'd rather not as using a matx board I only have 1 pcie slot not in use and I was planning to use it for somethign else.

My main question, is aquacomputer still planning to release a firmware update to fix this issue?

I realise your very busy working on the aquaero 5 atm but I would like to know if there is a possibility of a fix in the future for this, as my research seems to suggest this problem has existed for some time.

OK problem still not solved.

I have tried the nzxt internal hub, this doesnt work (although it resolves the delayed boot i get with the poweradjust2).

I have just purchased a pci-e akasa reneseas usb 3.0 hub and it doesn work, the aquaero just installs as usb hub and aquaero software cant detect it.

I have tried connecting the aqauaro and poweradjust to the nzxt hub, then connecting the nzxt hub to the pci-e usb 3 hub, poweradjust installs and works but aqauero still only recognised as usb hub.

I bought a internal to external usb cable and plugged the aqauero into the red usb port on the back i/o of the motherboard, this worked intially, but after one reboot device again not recognised.

Should I raise an rma request for my device, i dont really want to as i know the device is working normally, its just a firmware issue, well at least from shoggy's post in a realted topic i believe its a fw issue.

very frustrating.

Ah thank you I will try this to see if it can help, as its amatx board I've used my last free slot for this usb card which isnt ideal.

I have resolved the problem with buying a startech usb 2.0 pci-e card, like suggested by yourself in another thread its completely resovled the problem and the aquaero connects everytime. I don't for think its a so much a problem with your firmware more a problem with the intel drivers used on the chipset of the sandy bridge. Even my Logitech G11 occasionally boots in being unrecognised and unuseable.

On a side note i forgot to mention, if the poweradjust 2.0 is connected directly to the motherboard headers, after bios splash screen the pc will stay on the prompt for about 30-40 seconds before starting to load windows, using the nzxt hub elimates this and the prompt just flashes up for a second or so before loading windows as per normal operation.