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Aquasuite 2012 Error

Montag, 31. Dezember 2012, 02:35

Hello all,

New here, hope everyone had a good Christmas and likewise impending new years.

Anyway to the point of my post. I have recent just built a new computer. I decided to water cool and it was my first attempt at water cooling so I decided I wanted to do it right first time. Hence why I am using AquaComputer products.

I have in the system at the moment:
Aquaero 5
3 x Power Adjust 2
Aquastreme Ultra
Aqualis XT res
MPS 400 flow meter

Now to the problem. I had everything up and running and was just learning the ins and outs of the Aquasuite 2012 software. All was good and well then suddenly one time I turned my pc on and the Aquasuite software was loading I got the following error:
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: aquasuite.exe
Problem Signature 02: 1.0.0.15
Problem Signature 03: 50b87d08
Problem Signature 04: aquasuite
Problem Signature 05: 1.0.0.15
Problem Signature 06: 50b87d08
Problem Signature 07: 10aa
Problem Signature 08: 16f
Problem Signature 09: System.NullReferenceException
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 3081
Additional Information 1: e663
Additional Information 2: e6637cc3ab5621655dc2b66af14da104
Additional Information 3: 94c8
Additional Information 4: 94c8168de035f5e3e74f44131facd677

I have tried reinstalling multiple times. I have upgraded to .net framework 4.5 and back down to 4.0. I have installed on different HDD's and tried to run in safe mode, as admin and have checked the aquaero5 USB connection multiple times.

A search on google tells me it's something to do with not being able to access the internet to check for updates automatically or something along those lines :?: I have a net connection up, I have disabled my antivirus/firewall and still same error.

Essentially I have run out of things to do to try and fix it on my own, so I need a little heeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeelp. Nothing else has gone wrong with the computer other then a few bits of crappy Asus bloatware playing up which I have now thrown out the window.

System Specs if needed:

Asus maximus V Formula
Intel 3770k
Asus 680GTX top
16gb Corsair GT ram
Intel 330 120g SSD (os drive and also first time using ssd so I am a little worried..)
Win7 64bit

Not sure if any of that info was needed but... every help thread I've ever seen someone will eventually ask it.. Also the error occurs as soon as you open the program, it wont even load - just goes straight to the error box.

Any help appreciated as the ac products are powerful on their own but become something even more with the software.

Kind Regards,
Oz.

Dieser Beitrag wurde bereits 1 mal editiert, zuletzt von »OzMadao« (31. Dezember 2012, 09:39)

Mittwoch, 2. Januar 2013, 11:59

Anyone? Ideas? :(

Can anyone tell me where I can get an older version of Aquasuite 2012 the one before the current perhaps? I'll give that a try if I can get it. I'm using 4.72 at the moment but for some reason it doesn't detect my Aquaero 5pro only my pump and PA2's .(found out aq5 doesn't work with 4.72 so that explains that)

I reset my Aquaero 5 pro to default factory settings hoping that would do something. Don't do that - e v e r. Now I can't even detect the PA2's over the aquabus to control my fans :thumbdown: without the software. I'll have to connect them all one by one over USB again and turn the fans down I think.


Solved, Stephan was able to send me Version 3 of AS2012. After installing it and it working I reinstalled the newest versions and everything is working again.

Cheers,
Oz

Dieser Beitrag wurde bereits 2 mal editiert, zuletzt von »OzMadao« (3. Januar 2013, 23:54)