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Really need some HELP here !!!!
Montag, 13. Juli 2015, 17:27
After I rebuild my system my Aquaero 6XT seems not working right , It couldn't detect any Aqua hardware ( MPS 400, 880XT , D5 usb ) none of them now no longer shows in 6XT .
I've try everything I know and did everything learn from this Forum and still no luck . Please HELP !!!!
I've try everything I know and did everything learn from this Forum and still no luck . Please HELP !!!!
Montag, 13. Juli 2015, 20:21
Yes , the 400 I address it to 12
Also I tried reset , reinstall the Aquasuite , I really tried everything and still no luck
and also the 6TX act funny , at the Currently connected aquabus devices part some time shows " real time clock " instead showing numbers
and the 880TX is only fill level and the Aqua 6XT not even detect the pump , as you can see at the last photo the TX detect nothing at all even when I install them one by one
Also I tried reset , reinstall the Aquasuite , I really tried everything and still no luck
and also the 6TX act funny , at the Currently connected aquabus devices part some time shows " real time clock " instead showing numbers
and the 880TX is only fill level and the Aqua 6XT not even detect the pump , as you can see at the last photo the TX detect nothing at all even when I install them one by one
Dienstag, 14. Juli 2015, 16:20
[attach]5324[/attach]OK , here is the photo for what I am talking about
as you can see the Aquaero didn't detect the MPS 400 and shows "Real time clock" ! Is that a Joke !!!???
And more then 80 people look at this post and none could help !
Please don't shout at us, we will do our best.
The real time clock in the MPS list is not a joke. You must have a Real Time Clock installed, and since it communicates via the aquabus, it is listed under aquabus devices.
The problem is that none of your other devices show up in the aquabus list, so the aquaero does not see them.
Since we can see 4 MPS devices in aquasuite, we know you have them connected via USB to the motherboard.
Do you also have the four MPS devices connected with aquabus cables to the aquaero?
EDIT: added link to aquabus cables
Freitag, 21. August 2015, 10:01
Look at this ! Aqua Computer not even answer or say anything to this problem ! That's SUCKS !!!!
You know that this is not true. You already got an e-mail from us but it seems that so far you have not followed our suggestion to try it again with another PC because there was no further feedback from you about this. Your problem is very likely a system related problem since for thousand of other customers it works fine!
I think you should really test it again with another system (should not use the same type of PSU!) or just an external PSU for example. When testing you should try to connect all devices to the same line to avoid possible problems with a potential difference that can interrupt the communication.
Like mentioned in the e-mail we had a customer with a similar problem who returned all his stuff several times and also every time we were not able to reproduce it. As soon as we connected everything (same configuration without any changes) it was working fine - back in his system it showed the same problem so to me it was pretty obvious where the problem must be...
Samstag, 22. August 2015, 14:39
So That's means your product not compatible with ROG M7 mother board and Corsair 1200i PSU ( and both were brand new when set up )
SO please tell me what other Brand your product could compatible ???? ( that's funny Big name product not working with 6XT and I don't know what other I can use
)
SO please tell me what other Brand your product could compatible ???? ( that's funny Big name product not working with 6XT and I don't know what other I can use
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