I just bought a Aquero 5 LT, I made all the connection correctly, but can not have access to the Aquero on Aquasuite, it strikes me that the usb connection is not good. I tested with different usb cable that works very well for instance with the powerajust 3. But nothing works he will not make the connection with the USB cable.
Yet powerajust 3 and Farbwek works very well on Aquasuite
Is the product has a defect?
The red LED on my unit is constant red while USB is plugged in.
Perhaps best if you contact support at support@aqua-computer.de.
They may be busy for the next couple of days, it looks like something new may be be released tomorrow, so be patient