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Aquasuite 2016-5 - problem with starting of AquaComputerService /SOLVED/

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AE5probigNGslave

Junior Member

Beiträge: 42

Aquasuite 2016-5 - problem with starting of AquaComputerService /SOLVED/

Montag, 28. November 2016, 00:40

Hello All,

In aquasuite 2016-4 all worked good. I was inquisitive, so I installed the 2016-5 version.

Each time I start the computer, does not start AquaComputerService automatically, and I have to run it manually.


I tried a new installation (several times), cleaning registers ....., but without success.


Some ideas?


Exactly here demonstrates the truthfulness of the proverb: Do not fix what is not broken. :(



I thank everyone in advance for answers.



George


EDIT 7.12.2016: Solved by Aquasuite 2016-5.3. Thank you Sven and Sebastian !!!

Dieser Beitrag wurde bereits 1 mal editiert, zuletzt von »AE5probigNGslave« (7. Dezember 2016, 21:33)

Fieldrider

Senior Member

Beiträge: 520

Montag, 28. November 2016, 00:58

Did you choose the second entry (not sure what it says in english) when reinstalling it?
First one was for keeping all data an the second one for completely installing it new, while deleting the current data.
Then it should work, I have the same problem with the 2017-1, will try that too

Stephan

Administrator

Beiträge: 5 967

Montag, 28. November 2016, 11:46

At the first release we had a small bug that the service will not be properly installed after you have de-installed it one time (a wrong path was used in this case). We have released a update (2016-5.1/2017-1.1) that already have got a fix for this.
I'm not shure if this will solve your problem but maybe it will help you.

AE5probigNGslave

Junior Member

Beiträge: 42

Montag, 28. November 2016, 19:28

Zitat von »Stephan«

At the first release we had a small bug that the service will not be properly installed after you have de-installed it one time (a wrong path was used in this case). We have released a update (2016-5.1/2017-1.1) that already have got a fix for this.
I'm not shure if this will solve your problem but maybe it will help you.
Hello Stephan,

This version (5.1) did not change anything. ?(


Best Regards


George
»AE5probigNGslave« hat folgende Datei angehängt:

sebastian

Administrator

Beiträge: 10 517

Montag, 28. November 2016, 19:44

Zitat von »AE5probigNGslave«

his version (5.1) did not change anything
post or send us an email with the errors from the windows event log. this is the only way to solve the problem.

AE5probigNGslave

Junior Member

Beiträge: 42

Montag, 28. November 2016, 21:52

Zitat von »sebastian«

Zitat von »AE5probigNGslave«

his version (5.1) did not change anything
post or send us an email with the errors from the windows event log. this is the only way to solve the problem.
Hello Sebastian,

Please see attached 2 files with 2 errors.

Best regards

George
»AE5probigNGslave« hat folgende Dateien angehängt:
  • 1.txt (1,19 kB - 153 mal heruntergeladen - zuletzt: 13. April 2024, 17:11)
  • 2.txt (1,25 kB - 482 mal heruntergeladen - zuletzt: 6. Oktober 2023, 04:56)

Shoggy

Sven - Admin

Beiträge: 18 130

Dienstag, 29. November 2016, 08:42

This is not the message that we need. Please check again. There should be a short error report (the one that you have posted) which is not useful for us and an extended one. This is the one that we need.

Two examples:

t1nm4n

Junior Member

Beiträge: 13

Dienstag, 29. November 2016, 09:20

if this will help, I had the same problem with the 2017.1.1 software it wouldn't allow me to open the aquasuite tab to get to settings, would lock up and this is what I got for a result in event viewer.

I solved this by uninstalling with option to delete all data and reinstall as a new installation, then just imported my pages I had backed up in a different location, all settings were saved elsewhere also, imported pages and settings now have full control of software.
»t1nm4n« hat folgende Datei angehängt:
  • error.jpg (974,77 kB - 93 mal heruntergeladen - zuletzt: 3. Dezember 2023, 21:05)

AE5probigNGslave

Junior Member

Beiträge: 42

Dienstag, 29. November 2016, 21:40

Zitat von »Shoggy«

This is not the message that we need. Please check again. There should be a short error report (the one that you have posted) which is not useful for us and an extended one. This is the one that we need.

Two examples:

[attach]5858[/attach] [attach]5859[/attach]
Hello Sven,

Only two faults I've found on startup.
»AE5probigNGslave« hat folgende Dateien angehängt:
  • 1.jpg (483,23 kB - 95 mal heruntergeladen - zuletzt: 21. März 2024, 07:33)
  • 2.jpg (484,25 kB - 75 mal heruntergeladen - zuletzt: 26. Dezember 2023, 23:24)

Kyle XY

Full Member

Beiträge: 95

Donnerstag, 29. Dezember 2016, 21:25

Hello,

Initially, my Aquaero 5 LT worked perfectly with Aquasuite 2016-4 and HWiNFO64 5.40 together.

Version 5.42 of HWiNFO was available ==> I upgraded the software. Unfortunately, the graphs in Aquasuite dedicated to HWiNFO items were no longer updated.
==> I upgraded to Aquasuite 2016-5.3 after a firmware update of the Aquaero ==> No way, it is no longer functional.

My problem is :
* I cannot go back to Aquasuite 2016-4, the driver being no longer available on your website.
* Only Aquaero items are available as data sources in Aquasuite 2016-5.3.
?(

Do you have a solution ? Many thanks in advance ! ;)

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