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Permanent error when downloading aquasuite.
Dienstag, 29. November 2016, 16:34
Hello!
I have a problem.
I can not download a new aquasuite 2016-5 or 2017-1. Loading not even begun.
Download the installer from the official website, but when you click on the install button, all the time there is an error - download failed.
It is already tired. Where can I get regular installation files?
I have a problem.
I can not download a new aquasuite 2016-5 or 2017-1. Loading not even begun.
Download the installer from the official website, but when you click on the install button, all the time there is an error - download failed.
It is already tired. Where can I get regular installation files?
Dienstag, 29. November 2016, 17:08
Do you have antivirus or software/hardware firewall blocking your d/l I have just tried and its all working fine
Was my first idea too. Hundreds of customers have already downloaded and installed the aquasuite software so I am pretty sure the problem that you have must be a problem with your PC.
Dienstag, 29. November 2016, 17:31
You need an connection without any proxy servers. Mayby an issue with you internet connection or you provider.
They are no man in the middle SSL-Proxy-Servers are allowed.
I ran the loader on a laptop, which is on the same network with my computer. Everything is in order. The problem is I do on a PC. But I can not figure out its cause
Dienstag, 29. November 2016, 17:55
I worked well aquasuite 2016-3. While I did not remove it before the installation attempt aquasuite 2017-1.when the setup is not working on your computer you will have the same problem with the aquasuite.
We have no offline installer versions. Only the online installer is available.
What do I do now?
How to get at least some version of something ?!
Mittwoch, 30. November 2016, 07:29
Hi,Everything works fine.
The system is updated properly, I do not use a proxy.
The only problem with the new online loader for new aquasuite.
today (later) we release a bugfixed version of aquasuite 2016/2017. The the downloader has currently a short timeout for request the data. When you dont have a responsive internet connection you can run in this error.
In the next downloader version we increase the timeouts. Maybe this fix your issues.
Mittwoch, 30. November 2016, 07:54
The installer starts with administator rights. The installer gets from the system the default temp file folder. In normal conditions every user and program has access to this folder.It seems as if the program does not have permission to write to this folder. Change the path for the temporary files are stored in the settings windows 10 does not change anything.
That's my guess, maybe I'm wrong ...
When the download progress starts (progress bar) and finished downloading it is a problem with your path, otherwise with the internet connection.
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