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USB 3.1 > How to connect Aquaero 6 to the motherboard?

Freitag, 28. Juni 2019, 12:49

Hello,
Just installed a new machine with asus sage x299 w 10G and I am having issues with the usb connection between the aquaero 6 and the motherboard: it is not recognized.
I connected the Aquaero 6 to the back side usb connector and tried all of them!
This motherboard has usb 3.1 gen1 and gen2.
Could you please help me out with this major issue because as long as the Aquaero 6 is not recognized, i can't install the software.

Thanks you very much,

Paul

TonyB

unregistriert

Dienstag, 2. Juli 2019, 22:48

Hello,

Test with the USB front ports, the most likely that the ports are failing in the machine.
Regards

Donnerstag, 18. Juli 2019, 14:10

Thank you very much,
Did that and it works.