I have recently purchased a farbwerk 360 led controller, but when I wanted to install aquasuite it says there is no USB device detected.
I also have a vision display and that was detected and works flawlessly. So the wiring is fine.
When I check the device manager I can see the farbwerk 360 at the usb devices. What is even more weird that I have tried it on two other computers I have an old intel system and there it was worked as it should and get recognized without any issues.
But when I tried to use it on other 2 amd systems it was not recognized by the aquasuite software. On one of the 2 amd systems even has a fresh windows install where aquasuite was the first and only thing that I have installed with no luck.
Does anybody has any idea what could cause this and how could I solve it?
I am using windows 10
The tested not working system specs:
X470 asus prime motherboard
ryzen 2600 cpu
AB350 asrock motherboard
ryzen 3400G cpu