Hi. With the new AquaSuite Version x.35, I was prompted to update my firmware and first remove all fans from it, so I shut down my PC and I removed all the fans.
When I started up the PC again, my OCTO is no longer recognized by AquaSuite. Plugging the fans back in does not work - all the fan headers are not functioning.
I tried uninstalling AquaSuite to reinstall it, but now I cannot even reinstall it because the installer cannot detect the device.
Motherboard: GIGABYTE B550 AORUS PRO V2
CPU: 5900X
Things I have tried:
- Reinstall AMD Chipset Drivers (to ensure that there's no USB driver problems)
- Try all different orientations of the internal USB plug in both of my internal USB headers.
- Trying different MOLEX connectors on my PSU cable (it has a chain of 4-5 MOLEX connectors)
- Removing the AquaSuite from the PC for a day.
- Replugged the USB header on the OCTO device itself.