17.04.2024, 01:41
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Dienstag, 23. März 2021, 00:06
Under what circumstances? A little more info would be appreciated. Are you still supplying your UK distributors? If this is something that's going to happen long term I'll have send my Ultitube D5 next and quadro's back to the store i got it from as i don't want a half system with a brand that's not supported as i have a lot more items to get.We currently do not ship anything to UK.Uk stock is non existent for most products. I have seen 4 forum posts today on various forums saying you are not currently shipping to the UK
Freitag, 9. April 2021, 16:18
Is it your honest opinion that Aquacomputer has to pay for the crap the British government has done?
Or are you just generally pissed off about the situation?
I can understand the latter, but Aquacomputer is the wrong scapegoat.
What 'crap' does Aquacomputer have to pay? Additional duties are generally passed to the customer, yes?
Freitag, 9. April 2021, 17:39
Unfortunately case king do not ship to the United Kingdom either. Seems like a punishment to be honest. Countless other companies are shipping with no issues. Just a night mare when you need aquacomouter spare parts and you can't get anything.
In a way I'm regretting spending so much on your products to find it almost impossible to obtain spare parts. Like u can't currently use my d5 ultitube due to a split seal and I can't get one without spending a fortune or bending over backwards to do it. Is it too much to ask to make sure a uk stockist is carrying the spare parts for items which cost nearly £200
Have you tried with https://mygermany.com/ ?
Freitag, 9. April 2021, 20:51
Is it your honest opinion that Aquacomputer has to pay for the crap the British government has done?
Or are you just generally pissed off about the situation?
I can understand the latter, but Aquacomputer is the wrong scapegoat.
It's a case of companies can't seem to be bothered to fill out a customs form and pass the charge to the customer. I don't give a crap what it costs me once it lands here in the UK I just want to be able to order my spare parts easily with minimal of fuss.
Freitag, 9. April 2021, 22:43
As I mentioned above, try HighFlow.NL in Nederland. They appear to be shipping to the UK... clever lot those Dutch 
Montag, 12. April 2021, 13:16
It's a case of companies can't seem to be bothered to fill out a customs form and pass the charge to the customer. I don't give a crap what it costs me once it lands here in the UK I just want to be able to order my spare parts easily with minimal of fuss.
Exactly. It’s just being lazy. I would care what it costs as it would be virtually nothing as it’s simply paperwork that’s cut/paste.
Donnerstag, 10. Juni 2021, 04:01
It's also a lot to do with Covid, and many couriers actually suspending their services from Germany to the UK. Politics is only one side of this.Exactly. It’s just being lazy. I would care what it costs as it would be virtually nothing as it’s simply paperwork that’s cut/paste.It's a case of companies can't seem to be bothered to fill out a customs form and pass the charge to the customer. I don't give a crap what it costs me once it lands here in the UK I just want to be able to order my spare parts easily with minimal of fuss.
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