Hi, I have tried to raise this issue via email but due to lack of reply I suppose everybody is busy and so will try here. I have on hand an Octo that is not capable of holding a USB connection, when it does that Aquasuite loses the device and all software sensors reset to fallback values. Sometimes it reverts to normal operations after a few seconds, sometimes a few minutes and sometimes it does not recover at all.
The situation is like so (attached)
System uses 5950x CPU / X570 and all stability tests have passed, voltages are stable on the 3.3V, 5V and 12V rails; when this happens other USB devices remain connected. System BIOS was updated to AGESA 1.2.0.2
Same issue can be observed with a different USB cable, & different ports, where other devices would work fine
System runs Windows 10 (1909) with all patches from Microsoft
Any suggestion?
Regards
Evadne