Hello
brand new installation.
I've planned to use 3x30 LED strip from AC with the D5 Next controller, and the LED strip from the ULTITUBE with the VISION RGBpx of the GPU.
But I can't get the RGBpx from the D5 working:
- I've tested all led strip one by one on the VISION RGBpx of the GPU: everything is working
- I've tested all led strip one by one on the D5 Next: nothing works
- I've tested 2 RGBpx cables to link the output of the D5 to the LED strip: both don't work on the D5 Next but both are working on the VISION RGBpx of the GPU
- the RGB for the pump itsekf is working well.
- In Aquasuite, I've trying turning on/off several times the lighting for the D5 NEXT, I've tried using different light effect, I've tried using the effect on only led...
So clearly I'm at the point where that's a software issue or a hardware issue from the D5 NEXT.
the versions I'm using are the latest freshly updated: D5 1019, Aquasuite X40
I don't what else to do here, than contacting the support. So you're basically my last hope before engaging the official support