Hi everyone,

So I purchased one D5 Next from Aquatuning in the US and it looked fine when it arrived. Fast forward a month, outside my return window, and the pump appears to be working but the controller is not. Whenever I plug it in via USB, there is no display or LEDs. Aquasuite does not detect it either.

I purchased a second one from a different seller this past week and just received it. But it's having the same situation, no display, no LEDs, not detected.

It's very weird that two in a row have the same issue. I disassembled the first one following Support's instructions, but nothing seemed amiss. I'm currently waiting for a response, but was hoping someone else might have any experience with this and can help me out.

Thanks!