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Hi, yes I have both attached to an internal USB2 header. I have tried swapping headers as well to no avail. Mobo is an Asus Maximus Z790 Hero. And they are still detected as USB devices, just generic ones, but the Aquasuite installer doesn't see them at all.Firstly how do you have the devices attached to USB and second what mobo do you have?
Hmmm, I'll try using another PC to see if they are recognized there. I never noticed the LED of the Octo, but I will observe once I try another PC. Once connected I should just download Aquasuite and install as normal, and allow it to update, assuming the devices are detected?when the device is in update mode (octo) the led is blinking fast, Otherwise the red led is on and after power on and after a few seconds off.
Try an other computer to update your devices.
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