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Re: Give AC a break ( More essay :-)
Montag, 11. April 2005, 11:39
Nice post and I can see your point of view. However, something funny happened to me today that was a bit of odd humour. I thought very strongly of posting it here about this subject. Since A-C has been ignoring this whole subject I decided not to as what would be the point. Instead I sent it via PM in hopes that someone at A-C will wake up and perhaps do something about it. 
I will try the link you gave to translate, but so far my translation tools seem to just give me gibberish. I kind of get the main idea, but as they say here in the colonies "the devil is in the details." This is especially true when trying to ascertain a highly complex subject with many words not often even in any dictionary whether it be English or German. Sometimes it takes years for nomenclature that is widely used in a given industry to filter out into general parlance.
Part of the problem is that coming across in a written language makes for little inflections being missed that wouldn't be missed in person. However, that is the way it is and until we have a universal language we will always be a united people separated by an uncommon language.
As I pointed out in the last thread the solution to all this is to be mindful of where our interests lie and where they do not. If A-C's interests don't lie in the English speaking countries then so be it. Ditch the English site and everyone will just move on to something else. If it does lie in their interests then they will continue to do as they have and build on it, which by the way will make a lot of English reading people quite happy if they don't happen to know German. ;D
Another thing to keep in mind is who your customer is. For people in America their customer is directly IT-Trade, but they also have indirect customers that are dealers and consumers. When it is all said and done with, their customer is the consumer. No consumer = no demand = no sales. Therefore it should be obvious to all that we are in a market driven consumer industry, correct? Consumers want to be able to go to a manufacturer's website and get information and help aka tech support.
There doesn't seem to be much of a problem getting tech support here on this site from my perspective. I also see A-C people out in some of the forums worldwide giving the same tech support. I assume they do as well in other languages that I couldn't even fathom like French or Spanish. So one of the consumers points are being met. All we would like is to have the second item of consumer interest be followed through on. There is an English website so how about just updating it a bit? Is that so hard to do or understand?
Perhaps others rag on A-C people here about their English skills. However, I am definitely not one of those except in rare jest. I am quite impressed with anyone who takes the time to learn another persons language so they can talk to someone who wouldn't otherwise be able to converse with them. :clap: :clap: ;D :-*
I will try the link you gave to translate, but so far my translation tools seem to just give me gibberish. I kind of get the main idea, but as they say here in the colonies "the devil is in the details." This is especially true when trying to ascertain a highly complex subject with many words not often even in any dictionary whether it be English or German. Sometimes it takes years for nomenclature that is widely used in a given industry to filter out into general parlance.
Part of the problem is that coming across in a written language makes for little inflections being missed that wouldn't be missed in person. However, that is the way it is and until we have a universal language we will always be a united people separated by an uncommon language.
As I pointed out in the last thread the solution to all this is to be mindful of where our interests lie and where they do not. If A-C's interests don't lie in the English speaking countries then so be it. Ditch the English site and everyone will just move on to something else. If it does lie in their interests then they will continue to do as they have and build on it, which by the way will make a lot of English reading people quite happy if they don't happen to know German. ;D
Another thing to keep in mind is who your customer is. For people in America their customer is directly IT-Trade, but they also have indirect customers that are dealers and consumers. When it is all said and done with, their customer is the consumer. No consumer = no demand = no sales. Therefore it should be obvious to all that we are in a market driven consumer industry, correct? Consumers want to be able to go to a manufacturer's website and get information and help aka tech support.
There doesn't seem to be much of a problem getting tech support here on this site from my perspective. I also see A-C people out in some of the forums worldwide giving the same tech support. I assume they do as well in other languages that I couldn't even fathom like French or Spanish. So one of the consumers points are being met. All we would like is to have the second item of consumer interest be followed through on. There is an English website so how about just updating it a bit? Is that so hard to do or understand?
Perhaps others rag on A-C people here about their English skills. However, I am definitely not one of those except in rare jest. I am quite impressed with anyone who takes the time to learn another persons language so they can talk to someone who wouldn't otherwise be able to converse with them. :clap: :clap: ;D :-*