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What do I have to do to get some support!?
Mittwoch, 4. März 2009, 16:38
Purchased a Poweradjust LT last week which appears to have a fault. To this end I posted in this forum and also emailed support on Sunday.
When I had not heard anything by yesterday I sent another email to support requesting that they respond and that has also been ignored.
I'm not very happy to be honest. What do I have to do to ellicit a response from support so I can determine whether I'm doing something wrong or whether the unit I have is faulty and needs to be returned?
When I had not heard anything by yesterday I sent another email to support requesting that they respond and that has also been ignored.
I'm not very happy to be honest. What do I have to do to ellicit a response from support so I can determine whether I'm doing something wrong or whether the unit I have is faulty and needs to be returned?
Mittwoch, 4. März 2009, 20:37
Everyone is at CeBIT right now. So why can't your retailer help you with this problem? AFAIK the store is only open from Monday through Friday.
Why don't your PM Shoggy?
So what exactly is the problem or give me a link to your original thread. Not sure if I can help you, but I will try.
Why don't your PM Shoggy?
So what exactly is the problem or give me a link to your original thread. Not sure if I can help you, but I will try.
Montag, 9. März 2009, 10:07
As someone else mentioned about the LAN party I found a couple of links. They definitely look seriously busy. 
http://www.youtube.com/watch?v=uLbViCzR0OA
http://www.youtube.com/watch?v=jIWIh1WdJPE
P.S. I think that is Shoggy standing up on the table.
Really guys they only give them a week off to have fun once a year and they will be back today.
http://www.youtube.com/watch?v=uLbViCzR0OA
http://www.youtube.com/watch?v=jIWIh1WdJPE
P.S. I think that is Shoggy standing up on the table.
Really guys they only give them a week off to have fun once a year and they will be back today.
Montag, 9. März 2009, 20:35
Auto-responders are a bad idea when you probably get tons of spam as you then get into a spam loop. Actually they did notify probably 99% of the people on this board. Sometimes they just forget us in the heat of the moment while gearing up for a LAN party. Keep in mind that even the biggest water cooling companies in the world only have 2-5 people hanging around that actually know what they are doing. The rest are just hired help and may or may not know the top from the bottom of a water block.
It's people like me that provide the bulk of any of these companies tech support. They simply can't afford to go out and hire a tech support team and instead depend on gabby enthusiasts to help them out. So why don't you send an E to Shoggy now and see what ya get?
The thing I really want to know is whether the guys drinking all the beer are getting better or worse scores.
It's people like me that provide the bulk of any of these companies tech support. They simply can't afford to go out and hire a tech support team and instead depend on gabby enthusiasts to help them out. So why don't you send an E to Shoggy now and see what ya get?
The thing I really want to know is whether the guys drinking all the beer are getting better or worse scores.
Mittwoch, 11. März 2009, 19:09
Expect for two mails (not yours) I do not have any unanswered e-mails right now. So if you still got no answer you can be sure that we never received your e-mails. In this case send me a PM with the address that you have used so I can take a look in the spam filters.
@gr3if: that was a very small LAN party with only ~70 people. Also it has not really anything to do with the support since only two people from us were there, me as the only one for mails etc. Also that party was at weekend where I do not work
@Top_Nurse: yes, that is me in the video but I'm not the guy in the picture that you have posted.
@gr3if: that was a very small LAN party with only ~70 people. Also it has not really anything to do with the support since only two people from us were there, me as the only one for mails etc. Also that party was at weekend where I do not work
@Top_Nurse: yes, that is me in the video but I'm not the guy in the picture that you have posted.
Mittwoch, 11. März 2009, 22:29
Oh I saw that wasn't you. I just used that pic because the guy looked so serious and it showed how big the event really was.@Top_Nurse: yes, that is me in the video but I'm not the guy in the picture that you have posted.
You see that much better here
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