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Power failure during flash aquaero

Sonntag, 24. Mai 2009, 15:43

Hello !

I wanted to flash my aquaero ..

and during the flash I had a power outage!

since aquaero no longer run my fans and is detected as "Unknow Device" by Windows ..

I tested the eeprom reset but it did not happen ..

aquaero now displays "AC33" and this error code is listed nowhere ..

would you have a solution to flash the firmware under dosmode? or another way to recover my aquaero?

Thank you for your help!

Sonntag, 24. Mai 2009, 17:17

There is no way to recover it yourself. You will have to send it in.

Sonntag, 24. Mai 2009, 17:30

There is no way to recover it yourself. You will have to send it in.
Thx for your reply !

but it's in warranty or I must pay for the reflashing ?

Sonntag, 24. Mai 2009, 20:41

Reflashing is free but we will have to charge for the shipping back to you.

Sonntag, 24. Mai 2009, 21:32

Reflashing is free but we will have to charge for the shipping back to you.
I've opened a ticket to the support so i wait the return message :)

thx to you shoggy