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Ujin

Newbie

3090 Strix active backplate thermal pads question

Tuesday, February 9th 2021, 5:13pm

Hey!
I just received a waterblock and active backplate for the 3090 Strix.
I'm a bit confused about the thermal pads used for the backplate.

Here are the pads that were included:
https://imgur.com/a/RDjLUep
In the picture, the top pads are the thicker ones (2mm?) and the bottom ones thinner (1mm?)

And here is the manual:
https://imgur.com/a/bXHjX6W


According to the manual, the thick pads go to the green areas (back of the GPU die and VRMs) and the thin ones go on the red (memory).
I don't quite understand how I'm supposed to cover the rightmost green area with the ticker pads that I received.
I've read in the German forum that someone had 3 thick and 3 thin pads rather than 1 and 5 respectively like I have.
Have I been sent the wrong pads or am I understanding something incorrectly?


Any help would be much appreciated, thanks!





Ujin

Newbie

Wednesday, February 10th 2021, 2:23pm

I contacted support, turns out I was send the wrong thermal pads :(

wpuser

Senior Member

Thursday, February 11th 2021, 6:56am

I contacted support, turns out I was send the wrong thermal pads :(
Did you received a replacement?

Ujin

Newbie

Thursday, February 11th 2021, 9:08am

I contacted support, turns out I was send the wrong thermal pads :(
Did you received a replacement?
They are out of stock unfortunately, they said they will send me the replacement pads as soon as they have them available.

cptninc

Full Member

Wednesday, March 24th 2021, 6:44pm

Did they say what the correct pad thicknesses are?

PiotrMKG

Junior Member

Thursday, March 25th 2021, 12:20am

cptninc

Full Member

Wednesday, March 31st 2021, 2:44am

I might have also received the wrong pads. There are three thicknesses in my kit: the thick pre-cut pads, three medium rectangles, and three thin rectangles. Which of the rectangles should I be using?

[img]https://forum.aquacomputer.de/index.php?page=Attachment&attachmentID=8340&h=861d2e666ae0366c6232f845e8bcddbec580055f[/img]

[img]https://forum.aquacomputer.de/index.php?page=Attachment&attachmentID=8341&h=fb58304e4e03fb076231705b5b4964a8fe1434bf[/img]
cptninc has attached the following files:

cptninc

Full Member

Monday, April 5th 2021, 4:22am

For the record, the thin ones (1mm) are the correct ones for the red areas. I checked with calipers, and the memory is 1.25mm tall and the backplate spacers are 2mm. This leaves a 0.75mm gap, which would be 25% compression on the 1.0mm thermal pads (the thinnest of the three) in the bag.