Hi,

as if all the other problems were not enough, e.g. Aquaero LT fail, buggy - non existent software support or support in general I noticed aquainlet leaking. See pictures below :

This is two months after purchase of the product with very very limited use. I was able to find this because aquatube reported a lower percentage so kudos to aquatube and the old aquasuite software for this.

I am pretty sure the problem lies to the plug and cool connection - this is the only connection of this kind in my loop.




Uploaded with ImageShack.us




Uploaded with ImageShack.us

Really disappointed with the quality of these products overall.

I do not expect any of the aquacomputer mods to answer me - nor do I need any of their help. I have had it.

Update :

After careful inspection it appears that the leak is from the pump itself and not from the aquainlet which makes things even worse. So after normal operation for (gasp) 2 months the pump leaks.

Amazing stuff!

The adaptor was bought from this site so I would assume that the quality is not poor.

There is a crack. I verified this. I don't believe that the adaptor was too strongly screwed. If it was why did it only start leaking today? It makes no sense as the adaptor was only screwed once..

In any case is there any solution to this other than buying a new pump?

OK so what should I order/do? I think the pump and the housing is one and the same?

OK I will place an order then.

Is there any site/link with instructions on how to assemble/disassemble the pump. Don't want to break anything while trying to fix it..

Should I use this e-mail to place an order? E.g.

I would like to buy a pump without controller for the price of 34.90? Or do I need specific details?

support@aqua-computer.de

OK will do.

Have to say thanks for the support. Too sad you are the only one who supports though.

Is it possible that the crack happened due to high flow? It is strange that the leak and crack first appeared after 2 months of usage without any modifications in between.

What is to prevent the new pump from cracking again? It's also strange that you knew exactly where the crack was , which leads me to believe that this is a common problem with the pump.

Do I need to take any special precautions to prevent this from happening again?

OK. Will post photos of pump replacement, maybe they help others...

Another question : Is this pump with the Eheim 1046 identical? Are the parts from the aquastream interchangeable? I am asking because although I e-mailed info@aqua-computer.de I got no reply and I really need to fix this asap.

Anxiously awaiting the new parts. I hope I don't break anything :s Will be updating as soon as I get them!

So here is the update as promised.

To repair the broke pump first disassemble your loop.

Then with a straight screwdriver just remove the yellow cover. Then you will see something like this :




Uploaded with ImageShack.us

After you do that gently pull the board up. Then remove the thermal sensor plug and cut the power supply cables. Also note which cable goes where - I am unsure whether the circuit works with both polarities and there is no plus minus or whatever sign so please make sure to note which cable goes where to avoid further trouble.

You will end up with something like this :




Uploaded with ImageShack.us

Then just put everything back together, by repeating the above steps backwards, with the new pump and you are ready!




Uploaded with ImageShack.us

That's it.

Things to note. Do not apply much/any pressure to the pressure or suction side of the pump when screwing the fittings This thing is more fragile than glass. Also the crack in my pump cannot be seen with naked eye and appeared only after two months of normal usage.

Many thanks to Shoggy - or Sven Hanisch I think it's the same and one person who generally helps.

Complain :

The same day I ordered the replacement pump I also ordered some curved fittings - paying 2 X transfer fees. Both orders arrived together in one box. So aquacomputer paid one fee while I paid two. It's not like 5 euros make such a difference in this life but what it makes a difference are the small details. Also both plastic pens I received as "gifts" for my 1K euros order are broken

Anyway that's it. Hope this thread helps someone else.

Well I placed one order from the shop, while the other one was done via e-mail. I paid 2 X 5.00 euros so I guess that's two times. You should probably keep it because I will probably need to buy something in the future :-)