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New Aquacomputer D5 with USB not detected by Aquasuite

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Battlemarz

Newbie

New Aquacomputer D5 with USB not detected by Aquasuite

Mittwoch, 14. Januar 2015, 04:20

I just finished a new build using Aqua Computer D5 pump with USB and aquabus interface (http://shop.aquacomputer.de/product_info…roducts_id=2901). My intention was to run the pump without an Aquaero and only connected to motherboard USB header. After booting into windows and getting Aquasuite 2015 installed the pump is not detected, the only things on the left panel are 'Overview Pages', 'Data log', and 'aquasuite'.

What I've tried without success:
  • Aquasuite 2014v3 instead of 2015 shows no difference
  • Different USB (2.0) header on motherboard does not matter (I do see a new device installed on windows boot. Listed as 'Unknown Device' in device manager)
Is there anything I'm missing in how I should be connecting to this? Or does my unit potentially have a problem?

Rostiger

Full Member

Mittwoch, 14. Januar 2015, 05:14

Hi,
is the main power from psu 12V to pump is ok?
I think the Motherboard USB - Header will not help, can´t find this device becouse need Aquaero 5 or 6 to work.
I downt know but i think the pump works only with 12Volt power...without any regulation of Speed...

Battlemarz

Newbie

Mittwoch, 14. Januar 2015, 05:29

The main power works fine off of the molex connection. The pump is currently running, just at full speed and with no way to communicate to it.

The pump should not need the Aquaero 5 or 6 to function, otherwise why have a USB interface? Here is an example of someone who did a pretty detailed walk through and they have it working in both USB and through the Aquaero. http://www.specialtechforums.co.uk/showt…uabus-Interface.

EnigmaG

Senior Member

Mittwoch, 14. Januar 2015, 08:56

USB and molex a enough. It should-be as MPS in the Aquasuite and Windows devices.

Check and double check the USB connected.
»EnigmaG« hat folgendes Bild angehängt:
  • Unbenannt.png

Dieser Beitrag wurde bereits 1 mal editiert, zuletzt von »EnigmaG« (14. Januar 2015, 09:02)

Battlemarz

Newbie

Mittwoch, 14. Januar 2015, 15:02

EnigmaG, I'll check that once I get home from work. Is there anything special that needs to be done to install that USB device? Or should it just be auto detected by Windows?

EnigmaG

Senior Member

Mittwoch, 14. Januar 2015, 18:54

Auto detected.

Battlemarz

Newbie

Mittwoch, 14. Januar 2015, 23:01

Thanks for your help guys, I've got it working. The device was showing up in the control panel as unknown. It appears to be crucial to install the Aquasuite software prior to connecting the USB, something I did not do.

Steps to follow if you have the same problem:
  1. Connect pump only through power supply molex
  2. Boot PC and uninstall Aquasuite and all unknown USB devices (Through Computer Managment - Device Manager)
  3. Reboot
  4. Install Aquasuite (I set to run as administrator and start on boot)
  5. Complete Shutdown and Power Off (PSU Switch Off)
  6. Connect USB to Pump and Motherboard
  7. Boot Windows normally and the device should successfully be detected as MPS and available in Aquasuite.

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