Hi guys!
I am new here so first I would like to say hello to whole AquaComputer community
English is not my native language, so I want to apologize for my mistakes. Sorry for such a long post but I want to precisely describe my problem.
I have been interested in water cooling since 2002 year. Now it is time to make my own custom loop. Earlier
I had a hard time and lack of financial resources so in my free time I collected necessary informations, reading test and reviews. Life is too short for waiting. Aquaero is the most advanced liquid cooling and air cooling controller on the market so I decided to begin from buying Aquaero 6 XT and collecting WC stuff.
A few days ago I bought an Aquaero 6 XT unit. I am a Farbwerk owner from a few months too. Right now I have those two controllers on my PC.
I am learning how to use those pieces of hardware and planning my loop in near future.
I have two operating system on my machine - Windows 7 and Windows 10 but my Win 10 broke down a month ago, so I installed the latest 1703 Build. I have everything updated on my system.
Farbwerk is working, blue led is lighting and controller remembers latest settings from Wndows 7. I think it is not a unit fault. All wires are fine too and properly connected. I am using latest Aquasuite version 2017-2, everything is very fast and responsive.
When I connected Farbwerk through aquabus first time on Windows 10 together with my Aquaero 6 I didn't have a visible icon on the left collumn but under Aquaero tab i had option to select Farbwerk aquabus ID (21 or 22 I think) so device is working but not recognized.
I got the idea to connect only Farbwerk through USB cable. Aquasuite discovered this unit and showed message to update firmware. I
updated firmware and got a 2016 license. All functions under software was working fine. I restarted my computer, disconnected USB cable and connect Farbwerk to Aquero 6 via aquabus again.
After reboot I had a USB sign with a red cross and message that unit is disconnected and I accidentally press "remove device from Aquasuite" button. It was my fault.
From now on I have under Aquasuite - licence manager tab message "farbwerk disconnected" and my Farbwerk device totally has disappeared from Aquasuite software.
Can sameone tell me what I did wrong and how can I bring back Farbwerk in Aquasuite? I switched USB cable and connect to different motherboard USB header, connected Farbwerk to different free headers on my NZXT IU01 USB Hub and nothing happens. I have Asus Rampage V Extreme motherboard. When I connect Farbwerk through aquabus cable, unit should be visible on the left collumn under Aquaero tab? Am I right?
Is any chance to restart software? Reinstall maybe or delete settings file? And a small question - when i reinstall my software will I have the same 2019 licence?
How to solve this problem guys? Thank you for your reply. Greets
Lucas