Dear all,

I've been using my Aquaero 4.00 LT for like half a year now. Just two fans with % output are connected to it until my watercooling build is completed.
The Aquaero has been running great, until yesterday. It seems it doesn't start up. The LED on the rear does light up, but the fans don't.
Secondly, the Aqua Suite doesn't recognize it by clicking "Find USB device".

• I measured the voltage points on the Aquaero and it does get the juice it has to. (12V and 5V)
  
• Three different USB connectors on the motherboard have been tested.
• Multiple versions of the Aqua Suite.
• Windows "Device Management" recognizes the Aquaero as "Unknown Device".
• Multiple BIOS versions have been tried.
• Attempt to reset the Aquaero, not sure if I succeeded because it's a LT.

Specifications of the computer;

• Asus P6T
• Intel Core i7 920
• Corsair Dominator GT 2000mhz C8 3x2GB
• XFX 5870

It would be great if you would have a solution for me!
Kind regards,
Jerome

Nobody?

Zitat von »Shoggy«

You can test it on another PC. If it does not do anything there too it is very likely that something is damaged. In this case you would have to send it in.

After trying, it doesn't work on another PC indeed...
RMA would be the final solution?

Zitat von »Shoggy«

Was the mainboard in the other PC also from Asus?

For the P6T I can remember that also some others had similar problems. There seems to be a compatibility problem.

I'm not 100% sure if it was an Asus...
It was tested on an old Pentium 4 1,6gHz computer.

Zitat von »Shoggy«

OK, should be no problem with such an old system.

Well, looks like the USB interface is damaged. Hard to tell if it can be fixed. If you want to can send it in. Please note that we charge for the shipping costs back to you.

I thought so too, but here's when it's get confusing.
It was suddenly that the fans didn't start when I started the computer back then. When the system booted, I saw that the Aquaero didn't get recognized.
An Aquaero has an internal memory, right? If you say it's the USB interface, did it damage the memory and maybe more too?

Also, I tried resetting the device, which had no effect..

Thanks a lot for your help!