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New version problem with two Aquaero's 5 pro

zdenek

Junior Member

New version problem with two Aquaero's 5 pro

Freitag, 16. November 2012, 14:23

Hi,

after install of new version (from latest beta 16) I have problem with working with two aquaeros together. With one all is ok. Is there any problem with it.

Appliaction raises error: system.nullreferenceexception (deviceaccess).

Dieser Beitrag wurde bereits 1 mal editiert, zuletzt von »zdenek« (16. November 2012, 14:37)

zdenek

Junior Member

Dienstag, 20. November 2012, 10:51

Is it my problem only? I can not monitor Aquaeros now.

sebastian

Administrator

Dienstag, 20. November 2012, 11:02

Reset your aquaero to factory defaults.
then connect only one aquaero to your system and update it.
connect the other and update.
now you can use both aquaero 5.

zdenek

Junior Member

Dienstag, 20. November 2012, 12:10

I do upgrade this way. I will try to repeat steps again. Maybe I have missed something.

zdenek

Junior Member

Dienstag, 20. November 2012, 12:31

All done, but no progress. Service and Appliaction crashes when both aquaeros connected to usb.

Event log for service:

Application: AquaComputerService.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 792F0197 (79140000) with exit code 80131506.

Dieser Beitrag wurde bereits 1 mal editiert, zuletzt von »zdenek« (20. November 2012, 12:35)

sebastian

Administrator

Dienstag, 20. November 2012, 12:50

it is running when you connect only one aquaero?

zdenek

Junior Member

Dienstag, 20. November 2012, 12:59

Yes. If only one aquaero (regardless of which one) is connected all works ok.

sebastian

Administrator

Dienstag, 20. November 2012, 13:05

try to connect the aquaero on different root hub ports on your mainboard.
In the windows eventlog is normaly a long message like this:

Zitat

Application: aquasuite.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ArgumentOutOfRangeException
Stack:
at System.Collections.Generic.List`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].get_Item(Int32)
at Datahandling.DeviceItem.SetDeviceDataClass(DeviceType)
at Datahandling.DeviceItem.set_usb(UsbHid.UsbHidDevice)
at Datahandling.DeviceList.AttachDevice(UsbHid.UsbHidDevice)
.
.
.
we need the long report:
you can send the report text to: info@aqua-computer.de

zdenek

Junior Member

Dienstag, 20. November 2012, 13:31

sent

cpachris

Full Member

Dienstag, 20. November 2012, 16:29

mine is still working fine with two AQ5 XT's attached at the same time....even after the upgrade.

zdenek

Junior Member

Dienstag, 20. November 2012, 19:09

All betas work ok all the last year.

zdenek

Junior Member

Freitag, 23. November 2012, 11:52

Any progress? Did you received my email?

Thanks
Zdenek

sebastian

Administrator

Freitag, 23. November 2012, 12:05

wie fix this with the next update.

zdenek

Junior Member

Freitag, 23. November 2012, 12:25

OK. Thanks

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