After Aquasuite X.72 update, software says it is not activated and cannot connect to server

EmInterrupted

Newbie

After Aquasuite X.72 update, software says it is not activated and cannot connect to server

Dienstag, 15. August 2023, 18:01

Hello, I just updated my Aquasuite to X.72 and immediately after reboot, Aquasuite now says it is not activated. In settings, I see an error that the connection to the server has failed and to check my internet connection or try again later. Since it was just working prior to the update, I'm wondering if this is an issue with that update or if there is a current server issue on the AquaComputer side? My internet is working normally. Thanks!

Saschman73

Junior Member

Dienstag, 15. August 2023, 18:30

same here!

sebastian

Administrator

Dienstag, 15. August 2023, 18:41

This is a Problem with the Server, try it again in a few hours.

Dops

Senior Member

Dienstag, 15. August 2023, 18:50

Same here.

Do we have to restart the pc/suite/service afterwards or will the service automatically connect to the server?

wie man Fragen richtig stellt

sebastian

Administrator

Dienstag, 15. August 2023, 19:01

This is a Server Problem. We cant say when the infrastructure is running. Try again later.

Dops

Senior Member

Dienstag, 15. August 2023, 19:06

I didn't mean that, but thanks for the reply anyway.

wie man Fragen richtig stellt

suty455

Newbie

Dienstag, 15. August 2023, 19:56

can it just be left to run in the meantime in an unactivated state am assuming it will keep the background settings as it was?

xinu00

Newbie

same problem after update - octo and high flow next are not recognized

Dienstag, 22. August 2023, 11:56

same here !
good to know, hopping for a quick fix, because its not a good place to be guys, we can't see ! lol

Edit : with the excellent customer service figured out the problem was a busted internal usb header from a hub, nothing to do with the update in the first place ! cheers ! :thumbup:

i see now

Dieser Beitrag wurde bereits 3 mal editiert, zuletzt von »xinu00« (22. August 2023, 16:28)

sebastian

Administrator

Dienstag, 22. August 2023, 14:34

Everything is working with the Activation!

After Aquasuite X.72 update, software says it is not activated and cannot connect to server

After Aquasuite X.72 update, software says it is not activated and cannot connect to server

same problem after update - octo and high flow next are not recognized

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