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ULTITUBE D5 100 PRO - RGBpx not working

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Anddre

Newbie

ULTITUBE D5 100 PRO - RGBpx not working

dimanche 11 juillet 2021, 19:32

Almost 3 weeks ago I sent an email to Aquacomputer support but got no response whatsoever, so I am trying to post here in order to find a solution


I have purchased an Aquacomputer ULTITUBE D5 100 PRO reservoir with D5 NEXT pump (from Aquatuning.de). After I assembled the watercooling system, everything worked fine except for the RGB ring that came together with the ULTITUBE. It just didn't lit. I switched the D5 NEXT port to the RGBpx mode and connected the cable to the IN port; tried restarting and powering off the pump completely – nothing helped.


From this thread RGBpx wiring Diagram I understand there should be 5V between the red and the black wires, but there is nothing. The only voltage I can see is ~3.3V between the green and the black cables (similar to reported in this thread D5 Next -> kryographics RTX2080TI: RGBpx geht nicht?) which should not be there as far as I understand; and this voltage disappears upon switching the mode from RGBpx to Pump 1/2, so something is happening but not the right thing, apparently.


Is there anything else I could try? I don't want to RMA the whole ULTITUBE, while the pump itself is working just fine and I don't want to lose my rig for a prolonged period of time (Aquatuning doesn’t have any ULTITUBE D5 100 Pro in stock anyway)

Remayz

Senior Member

dimanche 11 juillet 2021, 19:47

maybe it's the same setting discussed in this post?
[solved] D5 NEXT: RGBpx output not functionnal

Anddre

Newbie

dimanche 11 juillet 2021, 22:42

Unfortunately not

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