Thanks for the answer... my suggestion is anyway valid if developer would like to evaluate it as additional feature.

Quoted from "Shoggy"

@smeroni68: it is not possible.

Quoted from "Shoggy"

RAM usage does not look unusual to me. Do you remember the values that you had with the old version?

It all seems fine. I was just reporting what I see really; I'm very happy with the new version.

One thing I know this, upon installation of the new Aquasuite 2018-2 there is a warning and don't " " me on that but something in these lines that "some futures might not be supported or work properly on windows older than 8.1".
If that's the case why would you guys at AC start leaving windows 7 behind already, windows 7 is still officially supported by MS, even the warning itself is premature, don't you think. I have several workstations based on Win 7 and I'm not moving to Win 10 ever, if anything I will shift different direction I got to pay attention the next time we are asked to update our hardware firmware because there is still no option of going back to older firmware and once updated you can't revert at all

The Windows 7 EXTENDED support ends 2020/01.
Many features (Dirext X, .. ) are not available in Windows versions before 8.1.

I registered to comment that I too won't be upgrading to an MS operating system beyond Windows 7; I don't agree with their EULA on the later operating systems after Windows 7. There is probably no real need to go into why; everyone knows what's in the EULA. I would expect it should come as no surprise that there are customers that are concerned about it, though.

It is likely that in the future, I'll run some alternate non-MS operating system, if/when continuing with Windows 7 is no longer feasible from a productive perspective. Maybe by then there will be a Linux version of Aquasuite (or Mac OS version) that uses the Vulkan API for these same graphical dependencies.

The type of computer I have is not too stressed as far as whatever resources that can be taken, but I understand the argument since it requires no real effort to design for the primary supported OSes from MS with modern development tools. I'm using this software to manage three seperate loops; I'm hoping my system can handle whatever it takes to show new GUI features, but I get it. It's not the hardware, it's the OS.

Should I make that switch to a Mac or Linux, I might be out of luck as far as a version of Aquasuite that runs acceptably on another OS even in emulation (considering new DirectX features are not supported on Linux either), but by then maybe you will have decided to use Vulkan instead to fulfill those dependencies. That would require additional effort, though, and that would only be feasible if there was demonstrated customer demand to make it worth the effort.

To that end, I recognize the changes and choices made for the development. The need to serve the largest customer base comes first.

With that in mind, I am hoping that new introduced differencies with Aquasuite, such as new supported features on new firmwares as they come out or Aquasuite versions themselves, are more clearly stated as to what new dependencies exist with the OS installed. Or, at least a more strongly worded news/update window that something is not supported in Windows 7 due to a lack of OS support for the features in question, click for more details.

The release notes are good, but the OS dependencies were not clear until people started to ask. I was immedaitely interested in the granular light control via a quadro controller--I was still planning out how to use a new Farb's sensors and more lights, and thought wow that quadro sounds cool. But it might be a waste of time, as you said. Ultimately, I ended up downloading the Quadro user manual to better understand the limitations.

As a request, it also would be good to have the option to tell Aquasuite "do not install update/do not ask inform about this update again" box or setting. There may be some point in the future that are releases that do nothing for Windows 7 users (and later, Windows 8.1 users). It would be nice to simply not receive advisories of updates not applicable to the OS being run if Aquasuite or firmware updates are fully dependent on features that don't exist due to an OS version being incorrect.

Then some day, if the hardware ends up in a compatible OS, the updates can be installed then when they are applicable and compatible to the compatible host OS when a new install of Aquasuite has no record of such preferences, or notices the new install and prompts for a check for updates.

Thanks and sorry for the long post.

After the upgrade to 2018-4 I cannot start the aquasuite service. It shows it is installed, but not started. Clicking on start button(in admin mode) does not help.
When I look at the Windows services I do not see it there, assuming it would have "aqua" in the name.
This is on Win10 64-bit.
Anybody seen this issue?

Installed without issue been playing with fabwerk led's love the upgraded software and new firmware, Keep it up! Will be starting a new build soon looking for a new Aquaero coming soon I hope.

Quoted from "cegonc"

Quoted from "phila"

After the upgrade to 2018-4 I cannot start the aquasuite service. It shows it is installed, but not started. Clicking on start button(in admin mode) does not help.
When I look at the Windows services I do not see it there, assuming it would have "aqua" in the name.
This is on Win10 64-bit.
Anybody seen this issue?

I have the exact same issue. Win10 64
Edit: After reinstall everything worked as expected.

Unfortunately, I'm having the same issue even after multiple uninstalls and re-installs. Windows 10 64 bit. Help!

Quoted from "SteveTan86"

Quoted from "cegonc"

Quoted from "phila"

After the upgrade to 2018-4 I cannot start the aquasuite service. It shows it is installed, but not started. Clicking on start button(in admin mode) does not help.
When I look at the Windows services I do not see it there, assuming it would have "aqua" in the name.
This is on Win10 64-bit.
Anybody seen this issue?

I have the exact same issue. Win10 64
Edit: After reinstall everything worked as expected.

Unfortunately, I'm having the same issue even after multiple uninstalls and re-installs. Windows 10 64 bit. Help!

ok nvm, fixed. I had to:

1. uninstall aquaero
2. restart computer
3. install aquaero
4. restart computer
5. presto! works now.

Quoted from "SteveTan86"

Quoted from "SteveTan86"

Quoted from "cegonc"

Quoted from "phila"

After the upgrade to 2018-4 I cannot start the aquasuite service. It shows it is installed, but not started. Clicking on start button(in admin mode) does not help.
When I look at the Windows services I do not see it there, assuming it would have "aqua" in the name.
This is on Win10 64-bit.
Anybody seen this issue?

I have the exact same issue. Win10 64
Edit: After reinstall everything worked as expected.

Unfortunately, I'm having the same issue even after multiple uninstalls and re-installs. Windows 10 64 bit. Help!

ok nvm, fixed. I had to:

1. uninstall aquaero
2. restart computer
3. install aquaero
4. restart computer
5. presto! works now.

Still can't get the service to start even re-installing

Quoted from "phila"

After the upgrade to 2018-4 I cannot start the aquasuite service. It shows it is installed, but not started. Clicking on start button(in admin mode) does not help.
When I look at the Windows services I do not see it there, assuming it would have "aqua" in the name.
This is on Win10 64-bit.
Anybody seen this issue?

I unfortunately have the same issue. I installed 2018-4. I am running it with privilegues mode and am not able to start the service, even though the GUI pretends to have it installed. Unfortunately there isn't such a service in services.msc of Windows...

Any support would be appriciated.

Quoted from "Jokrik"

Quoted from "SteveTan86"

Quoted from "SteveTan86"

Quoted from "cegonc"

Quoted from "phila"

After the upgrade to 2018-4 I cannot start the aquasuite service. It shows it is installed, but not started. Clicking on start button(in admin mode) does not help.
When I look at the Windows services I do not see it there, assuming it would have "aqua" in the name.
This is on Win10 64-bit.
Anybody seen this issue?

I have the exact same issue. Win10 64
Edit: After reinstall everything worked as expected.

Unfortunately, I'm having the same issue even after multiple uninstalls and re-installs. Windows 10 64 bit. Help!

ok nvm, fixed. I had to:

1. uninstall aquaero
2. restart computer
3. install aquaero
4. restart computer
5. presto! works now.

Still can't get the service to start even re-installing

Same. and do not even see the service there, like some other people(looking in services.msc)

Quoted from "phila"

Same. and do not even see the service there, like some other people(looking in services.msc)

I added the service manually and it seems to be working fine, survives reboot too. Aquisuite still complains that service is not running but, that seems to be cosmetic. My metrics that depended on the service are visible.
Something is wrong with the aquisuite not able to start the service, but once there is works fine looks like.

From Command Promt running as Administrator:
sc create AquaComputerService start= auto binPath="c:\Program Files\aquasuite\AquaComputerService.exe"

Darn it.... always something, can you guys test the software before releasing prematurely, just like above posts, it won't start services dont matter what, aquasuite is not even in Component Services I would hate to regret spending so much $ to put this system back together..


Why isn't there an option in Aquasuite drop down to download/go back to previous version, its always the latest version........I have Aquaero 6XT connected via USB cable.and even if I connect any of the PA3's the same scenario always only the latest aquasuite


It seems lately with the new Aquasuite releases there is 1 step forward and 2 steps backwards... pfhh we are not beta testers ...come on!!!

Please fix this Service that is not running in this 2018-4 ASAP. From now I'm going to watch when Upgrading/Updating this is just becoming more pain than help.

I would like to make a formal request that the aquasuite add an option to check for updates.
The last official notice I find, is in this thread for 2018-2... we are at 2018-4 at the moment.
Users should not have to troll through these forums, or go to the change-log to discover if an update is available.
Please add an option to check for updates at start-up, and throw a banner/notice to the action panel if an update is available.

update.jpg

I also didn't realize there was an update if it wasn't for these complaints on 2018-4. I'm going to hold off till there's a fix to all of this and hope, that the news banner of some type comes back again so I can see that there was an update. I did see one briefly but don't know how to get it all back.