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Changelog
aquasuite X.68 (02-MAY-2023)
- Update: Hardware monitoring
- Bugfix: LEAKSHIELD settings
- Bugfix: LEAKSHIELD diagnostics
- Bugfix: Tray icon at light theme
- Bugfix: aquasuite and background service
- Update: Twitter functionality has been disabled due to new API restrictions
- ...
This post has been edited 2 times, last edit by "Jacqdj" (Jun 29th 2023, 3:10pm)
This post has been edited 1 times, last edit by "Brickokermis" (Jun 29th 2023, 10:42pm)
That is strange. I updated to X.69 two days ago and have not noticed any new oddities. I just checked both of my Farbwerk360s, cycled through Global Presets, and everything is working fine. Based on this, I don't think its an X.69 bug. It sounds like maybe a config file did not fully load or something like that. If I encounter anything similar to what you reported, I will update this post.I encountered a weird bug today, don't know if it's X69 related or just a random one-off..
I toggled the taskbar global profile to a "blackout" preset i have to turn off all lighting, and only the farbwerk nano switched off. the two FW360 that do my case lighting were staying on.
I tried other lighting profiles and they were staying on my default lighting.
I opened Aquasuite, and under the RGBpx tab, strips were set to OFF despite being lit. when i switched ON, none of the lighting presets were presents on any of the channels.
I restarted AS as admin, stop/started the service, same thing.
It all came back when i restarted the computer.
Is that one known? any idea what may have caused it?
It seems to be purely software as the default rgb preset on the FW360 was still playing and animating fine, and Aquasuite wasn't telling me that the devices were disconnected.
Wow. This is very unusual. It does sound like Aquasuite is causing your system to crash. Have you looked in Windows Event Viewer or at any crash-generated dump files? You could also check the Windows Reliability Monitor. Are you running Windows 10 or 11? There were some Windows 11-specific .NET framework issues when they switched to .NET 7.0 in Aquasuite X.60 but that was 11 months ago. IIRC, there were also some Windows 11 specific USB issues. The point is which version of Windows you are running may be relevant.Good Morning
I downloaded x.69 on the 29th as it was released and it has caused hard PC crashes since. These normally manifest as 00 CPU errors that require a hard PSU reboot. On Thursday night, when x.69 was installed, the system I would go between .5 and 3 hours between these crashes. I uninstalled the software over the weekend and ran the pc no problem for two days. I tried a fresh install yesterday evening and ran the computer for another two hours before the lockups and crashes started happening again.
I have an Octo, Quadro, and Leakshield connected to the PC. The system is a 5900x platform, I can give full specs if needed.
To be clear, the system was running fine as my main work and gaming pc (so running for 10-12 hours a day), before x.69, since then it, when installed, suffers hard shutdowns.
Please could you advise on ways to fix this.
Also, I need a link to download x.68 and use it in the meantime as the Leakshield is trying to keep negative pressure as high as possible due to it's defaults.
Thanks in advance for any help!
Dizzienoo
This post has been edited 1 times, last edit by "Speedy-VI" (Jul 5th 2023, 4:57am)
You're welcome and thank you for your most gracious response. I am glad to hear it worked out but you should not have to reinstall the OS to get Aquasuite to run properly. Without error message and dump file analysis, the exact cause may never be known. My guess is it had something to do with the .NET Framework but it's just a guess. Whatever the cause, hopefully it will not recur. I don't know why Aquacomputer refuses to provide links to earlier versions of Aquasuite but you may be right about it being related to their license system. If the update includes firmware updates then there is no going back, which is understandable (unless they also support firmware regression). I have seen requests for roll-back links before but the answer is always no.@Speedy-VI
Thanks for you quick and considerate reply! I have since completely re-installed Windows 11 from scratch (a whole system wipe) and it seems the problem is resolved. Not sure why that needed to happen, and very much hoping that it doesn't need to happen again, but I have been running the machine for over 12 hours now with AquaSuite and no freezes or hard crashes . As a software developer / architect myself I kind of want to use your post as a great example of empathetic and productive support response, so again... thank you!
On a side note. There really should be ways to download previous releases, for troubleshooting and compatibility, though I see it seems that it is because the team has very little way of knowing what versions people are entitled to past registration dates.
If I don't post any more please consider the issue resolved by a full Windows 11 re-install (a perfect example of why backing up all your documents and configs off your machine can be very useful).
from which version are you updating?
This post has been edited 1 times, last edit by "ThatBastardJon" (Jul 14th 2023, 12:12am)
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